Telephone Answering & Virtual Receptionist Services

We pride ourselves on providing the very best virtual reception and Best Reception's service is much more than a telephone answering service.

Tag Archives: Our Clients

Client feedback

One of our clients, who are a financial advisors based in St Albans, informed us that their clients have been asking about the “delightfully cherpy young girl that answers the phones” Well done to all the receptionist for your continued hard work!

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Osteopathic booking service

As an osteopath, whether you run an osteopathic practice, or are a sole trader, it is not always feasible or practical or answer your calls. Many of our osteopathic clients use our service to not only book appointments for them (either through remote access on our online diary system), but to also ensure that potential [...]

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Sales Screening

On the whole we do receive a rather large amount of sales calls throughout the day.  These calls can easy build up and you may find yourself paying out for calls that you don’t even want! Here at Best Reception we give you the opportunity to eliminate this worry by using our Sales Screening service [...]

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Answering Your Calls – Keeping your script up to date

To give the illusion that we are a Front of house receptionist working solely for your company, we give you the opportunity to access a free online diary. Here you can add your daily activities for example meetings, phone calls or even lunch dates! All you need to do is block out the time that [...]

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Telephone Answering for Recycling Companies

One of our clients here at Best Reception run a recycling company. When new enquiries come through we obtain the address that the caller would like recycling to be collected from.  This helps saves our client time as they have all the details in front of them when they return the call and are able [...]

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Telephone Answering for Cleaning Companies

Telephone Answering for Cleaning Companies If you run a small cleaning company have you thought about what happens to the calls you miss when you are cleaning on client sites? What happens if the calls that you miss are new enquiries? By using Best Reception as your telephone answering service you can avoid losing such [...]

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Happy new year!

All of the virtual receptionists would like to wish all of our clients a very happy new year!! May 2011 be a good year for all!

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Client feedback

We have had some more fantastic client feedback, from one of our clients who are an IT support company. Sending their Christmas wishes to all the team, they have also thanked all of the receptionists for “making us look good all year round” Well done to all!

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Telephone cover on snow days

What happens to your business if you cannot make it into the office?  This is a question that many businesses have had to address due to recent weather conditions. Can you afford to lose business when unexpected circumstances arise? An outsourced reception can provide just the answer for your business.  Whether you need us to [...]

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Client feedback..

Well done again to all of the virtual receptionists for some more great feedback received today! One of our clients, who are an IT Solutions company,  have fed back to us that a number of their clients have commented on how “friendly and polite” their receptionist is. Well done all!

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