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About us

Who we are

Best Reception have been expertly handling calls for our clients since 2006. Our aim is to provide the very Best Reception service  to you and your callers.

We have a proven track record of fantastic customer service and are extremely proud of our excellent client retention, demonstrating just how well our service works. Every company is different and we will work with you to provide the service that meets your needs.

Our friendly team are all based at our Ware offices enabling our Management Team to ensure that everyone is up to date, following protocols and ensuring that they are providing your callers with the Best Reception service that our customers expect.

Best Reception Telephone Anwering Team Celebrate Christmas
Best Reception Phone Anwering Team at Christmas
Best Reception Virtual Receptionists Celebrate 15 years
Virtual Receptionist Celebrates 10 Years Answering Calls AT Best Reception

Why choose Best Reception?​

From sole traders to multinational corporations, Best Reception can work with you, allowing you to focus on the business at hand.

We can transfer incoming calls to named contacts, take messages, book appointments, give callers directions – everything your in house receptionist would do other than making you a cup of tea!

At Best Reception we pride ourselves on having extremely high standards which all our team aspire to, and provide a friendly, professional service on every single call. We offer a free 2 week trial so you can see for yourself just how good we are!

Our Services

 At the heart of our service is a foundation of trust that we build with every client. From the first call to the last, we deliver a reliable and professional service.

Telephone answering by virtual receptionist

Phone answering service

The entry-level tier is our baseline phone answering service.

With this our UK-based Best Reception call answering team provides your callers with the highest level of customer service. They will answer all calls promptly, and use a greeting of your choosing in a friendly, professional manner.

Our phone answering service is perfect for small businesses requiring a remote team of trained and efficient receptionists, who will handle all your customer enquiries, call transfers and message taking.

Virtual receptionist (Appointment booking)

Would you like a virtual PA to manage your telephone calls, diary, appointments and other tasks? This service allows you to focus on the most important, and profitable, aspects of your business.

Virtual Receptionist answering phone
Virtual Call Centre taking calls

Virtual call centre

This service is ideal for larger companies with teams of staff and a high volume of calls. Your switchboard will be managed by our UK-based receptionists who will professionally and politely answer your calls, creating a positive first impression.

Virtual numbers

Our virtual numbers services can enable local numbers, national numbers and freephone numbers to be assigned to your business. When customers call your virtual number, they will connect through to your existing direct dial and mobile numbers, as you require.

A local telephone number gives your business a physical presence and attracts customers who prefer to buy from a ‘local’ business. Best Reception can provide local numbers as virtual numbers for any town or city in the UK.

Business phone with person dialling a virtual number