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Virtual UK Phone Number Service

Give your business a professional landline number

Running a business from your mobile phone? Our virtual UK phone number service means you can advertise a landline number that your customers will trust.

Business phone with person dialling a virtual number

What is a virtual number?

Best Reception offers a cloud-based telephone service, meaning the number is not linked to a landline. We can create a UK based virtual phone number that can be diverted to your mobile or another number of your choice.

Keep your mobile number private by advertising a local landline number instead. You can select a virtual UK phone number with a local area code or national number.

Types of virtual phone numbers​

We pride ourselves on offering an unrivalled service, which includes offering different types of virtual phone numbers to suit your business location or individual requirements.

Choose from the following types of virtual numbers:

Local numbers

Give your business a local presence with our selection of virtual landline numbers. Using 01 and 02 prefixes, these numbers can be diverted to any mobile or landline number. This allows you the freedom to run your business while you are away from your desk, on the road or even on holiday!

Does your business operate in multiple locations across the UK? No problem, you can choose to use virtual numbers with different area codes to attract customers from a wider area. We can find a combination that reflects your company’s footprint.

If you choose to use our call handling service, there are no additional ongoing costs of having a virtual local number. (Note, a set-up fee will still be charged).

If you want to increase your sales and look more professional and trustworthy, you need one of our virtual landline numbers. We might even be able to source a memorable number to reflect your business branding or postcode.

happy customer calling local phone number from business advert in magazine
Person dialling a 0800 number on a business phone

Freephone numbers

One of our most popular services, having a freephone number means your customers will not be charged from a UK landline or mobile number. Instead, you will be charged for any incoming calls.

Also known as 0800 numbers, our virtual freephone numbers are used by a wide variety of clients, from ambitious start-ups to businesses operating nationwide.

There are many benefits to offering free calls. For example, you might want to provide a freephone service as a way to build a positive customer experience. They are also great for using across your marketing channels, such as social media posts and magazine advertisements.

You might consider a freephone number as a USP which will persuade clients to choose you over the competition. If you can encourage potential customers to get in touch, you will increase your profile and your revenue!

If you decide to use one of our call handling services, there are no additional ongoing costs of having a freephone number. (Note, a set-up fee will still be charged).

National numbers / Non-Georgaphic

Unlike local numbers, a national virtual phone number is not linked to a geographical location. Anyone ringing you will pay the same call charges as if they were calling a standard UK landline number.

Here at Best Reception, we offer businesses the option to choose from a wide selection of 0345 virtual national numbers.

The main benefit of opting for a virtual national number is that, depending on the number of calls you receive, they can work out cheaper than freephone 0800 numbers.

National numbers are also a popular alternative to local numbers as they are not linked to a particular UK location. This means that your business can operate anywhere with the same number, while giving customers confidence that they are dealing with a large and reputable organisation.

If you opt for one of our call handling services, there are no additional ongoing costs of having a national number. (Note, a set-up fee will still be charged).

national telephone lines connecting businesses and customers
man calling a business number

0330 numbers

0330 numbers are non-geographic and call charges are the same as UK local rate numbers.

They were created by the regulator Ofcom as an alternative to premium 08 numbers. Since their introduction in 2007, 03 numbers are the only non-geographic numbers whose charges are linked to local-rate calls.

Non-geographic simply means 03 numbers are not linked with a region or city. They are most commonly used by businesses who prefer using one national number rather than several local ones.

If you choose to use our call handling service, there are no additional ongoing costs of having a 0330 number. (Note, a set-up fee will still be charged).

Get a virtual number today

Here at Best Reception, we can help you set up your virtual UK phone number in just a few minutes with the help of our friendly advisers. Contact us today to start your journey.
Business phone with person dialling a virtual number
customer calling local number from business advert in magazine
Person dialling a 0800 number on a business phone
Happy business owner with more time

The benefits of virtual landline numbers

There are many reasons why our customers choose to use a UK virtual phone number. Here are just a few:

If you pride yourself on first-class customer service, why not offer your customers local rate or free calls?

Stop missing calls when you use a virtual UK phone number with our call handling service.

We collect all your call statistics so you can see the success of your numbers across your various marketing campaigns.
Our services don’t come with long-term contracts, while our UK advisors can tailor our services to your business.

Stop advertising your personal mobile number for your business and avoid being targeted by spammers and fraudsters.

Attract customers from more regions with virtual numbers with other local UK area codes. Where will you expand to next?

Using a virtual landline or freephone number means you are a business that can be trusted.

Start attracting customers who prefer to deal with a local or national business. Put your business on the map.

No monthly fee with our call handling services

Getting a virtual phone number is better when combined with one of our call handling packages.

We can answer all your calls using a greeting of your choosing. Use our UK based receptionists for all your calls or as an overflow for busy periods.

Best Reception customers who choose one of our call handling packages can enjoy FREE unlimited monthly usage after paying a set-up fee. If you need a standalone virtual number, there will be a monthly fee, but we still believe it’s a cost-effective choice.

Phone answering service

The entry-level tier is our baseline Phone Answering Service.

With this our UK-based Best Reception call answering team provides your callers with the highest level of customer service. They will answer calls promptly, and use a greeting of your choosing in a friendly, professional manner.

Our Phone Answering Service is perfect for small businesses requiring friendly receptionists who will handle all your customer enquiries, call transfers and message taking.

Virtual receptionist providing phone answering service at best reception
Virtual Receptionist answering phone

Virtual receptionist

Would you like a virtual PA to manage your telephone calls, diary, appointments and other tasks? This service allows you to focus on the most important, and profitable, aspects of your business.

Outsourced call centre

This service is ideal for larger companies with teams of staff and a high volume of calls. Your switchboard will be managed by our UK-based receptionists who will professionally and politely answer calls creating a positive first impression.

Virtual Call Centre taking calls

Get your virtual landline number today

Here at Best Reception, we can help you set up your virtual UK phone number in just a few minutes with the help of our friendly advisers. Contact us today to start your journey.

Frequently Asked Questions

If you are still wondering about the benefits of our services, or have a burning question, hopefully you will find the answer below.
Setting up a virtual local phone number is simple, just contact one of our friendly advisors who will be happy to help. They will take you through the step-by-step process, from creating an account to selecting a phone number and a service plan. Once your virtual landline number is live, you can start advertising it to your customers via email signatures, social media, signage, vehicle graphics and other marketing material.

We offer three types of virtual phone numbers: local area (02 and 01) covering all UK towns and cities, national (0330) and freephone (0800).

When you create an account with Best Reception, you will be also to view a wide selection of virtual landline numbers. Simply pick the number that your prefer.

You may wish to search for a memorable number with a particular figure combination. For example, you may want a number which reflects your business name, industry or location.

Contact one of our team and they will find out what numbers are available for you. Please be aware that some virtual numbers might demand additional charges.

Porting is a process where you can retain your phone number, even when you switch provider. This saves a lot of time and energy as you don’t have to inform all your contacts and customers about your number change. This also means that you won’t miss that all important business call. Contact us to learn more about our number porting service.

There are no hidden charges for your customers. Even though your business will benefit from Best Reception’s service, your clients will be charged the same as a normal local, freephone or national number. Depending on their individual phone package, your customers may receive low-cost or inclusive calls as part of their contract. Our aim is that your customers will not realise that they are ringing a virtual number, rather than a traditional landline.

Customers who use one of our call handling services have a virtual landline number included in their monthly package, after a set-up fee to get started.

While there is also a monthly cost for our standalone virtual phone number service, we believe it is a cost-effective option as you can receive unlimited calls.

Although some telecom companies promote the offer of a free virtual number, you may end up being unpleasantly surprised by unexpected fees for receiving calls or accessing popular features.

Contact us today to find the most cost-effective plan for your business needs.

Here at Best Reception we believe that it is safer to use a virtual number for your business, rather than your personal mobile or landline number. If you are worried about advertising your own number on your website, our virtual phone number service will ensure that your privacy and security will not be compromised. While a virtual phone number can’t guarantee that cyber criminals won’t try to steal your data, it is an important step to lowering the risk to you and your business.