Delivering outstanding customer service requires first-class phone etiquette. In this quick guide, the experts at Best Reception cover everything you need to know about answering calls professionally. What is phone etiquette? The basic idea behind
At Best Reception, we have over 15 years’ worth of experience, handling calls from a range of different businesses. Therefore, identifying sales callers has become second nature to us. How you handle a sales caller
Whether someone walks through your front door or calls your main number, a receptionist creates that vital first impression for customers. In this article, we explore how receptionists can play an important role in your
The way your business manages call handling has a huge impact on the way your clients and suppliers view your company. In this article, we cover how good conversations are important for a positive customer
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