When people are looking to buy something, whether from an online store or from a catalogue, many potential customers prefer a real, live person to take their order, rather than buying from an unfamiliar website. Often, they may just want peace of mind that the website they are looking to buy from is genuine and has a human to interact with, in case something goes wrong.
Best Reception’s friendly order line service can make sure you never miss out on potential business by answering your customers’ calls in your company’s name and reassuring your callers that your business is real and legitimate.
- There will be no busy tones, answering machines or “call waiting” messages.
- You will have a tailor-made service to suit you and your business.
- A friendly, positive team of receptionists to advise/talk callers through your products and/or services, and take orders for your company in any format you wish.
- By providing your Best Receptionists with secure access to your CRM/Database, we can update your callers with live, up-to-date information and record and action their responses directly onto your system, using real-time data.
- Our team can capture customer responses to your campaigns, deal with customer complaints, provide 1st line software/IT support and/or log tickets for you, arrange deliveries, taxis or couriers, and pretty much anything else you might think of!
