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Unhappy Customer on the phone

How to handle customer complaints

Dealing with unhappy customers is an unavoidable part of running a business. When the unexpected happens or when mistakes are made, it is essential to know how to handle customer complaints. Rather than seeing disputes

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How to Spot a Sales Caller

At Best Reception, we have over 15 years’ worth of experience, handling calls from a range of different businesses. Therefore, identifying sales callers has become second nature to us. How you handle a sales caller

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