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Meet Beth: Training at Best Reception

Our promise at Best Reception has always been to provide outstanding customer service on every call. We believe that employing great staff is the first step in providing the best customer experience for our clients

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Unhappy Customer on the phone

How to handle customer complaints

Dealing with unhappy customers is an unavoidable part of running a business. When the unexpected happens or when mistakes are made, it is essential to know how to handle customer complaints. Rather than seeing disputes

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