As the owner or manager of a salon, how do your calls get answered whilst you are with your clients? Or if your line is busy, are your potentially new and existing clients greeted by a “busy” tone?
We understand that when running a salon, your priority is ensuring that your clients are treated in a relaxed environment (to help ensure they become regular customers!) free from interruption, or having to wait while you deal with a telephone enquiry. However, making sure your calls are answered is vital for the successful running of your salon. You could use an answer phone but many people will not leave a message.
Here at Best Reception, we can not only help ensure that you never miss a call, but also help relieve your workload. We can take your bookings and deal with your telephone enquiries when you cannot! Our booking service can provide you with a full time receptionist to book and manage your appointments. Whether you would like us to use a current system you have in place, or set up an online diary, your clients will be delighted that their enquiries are dealt with quickly and efficiently.
What’s more, we can answer your callers’ common questions and queries, from pricing of hair cuts, style options, opening hours, right through to directions for the salon and the qualifications of your staff. Your callers may even be slightly surprised when we’re not sat at your front desk!