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Telephone Answering for Physiotherapists

Professionally handling your firms calls in the UK since 2006.

Professional answering service Physiotherapists trust

At Best Reception, we understand how important it is to treat with your patients with care. They need your full attention, this can be difficult when the phone is ringing, but not answering the phone could potentially lose you future clients. We can help your business prosper, every new or existing client would be answered quickly and efficiently.

Balancing all of the admin tasks while putting all of your energy into treating clients can be difficult and exhausting. We can help alleviate this stress by answering all of your calls and booking all of your clients appointments. This can help you focus on your patients and allows your mind to be at ease. Your clients will also receive the upmost care and efficiency on the calls.

We can use a diary that you already have in place or make a recommendation on diary software to suit your business needs. We can also use any information you provide us to help every client efficiently. Every query or question can be answered immediately.

If you already have in house-receptionists, we can answer any calls that may be missed when they are already on the phone or greeting clients, or we can take messages, for your in house staff to call back when available.

We can help your business in every way, whether you’re a sole practitioner, or a larger multidisciplinary clinic; you can have a team of receptionists ready to take your calls. Best Reception can fit around your business in any way that you need.

How our call handling services can help you

Telephone Answering Service

Our phone answering service is ideal for small businesses that need a team of friendly receptionists working remotely to manage all their customer enquiries, call transfers, and message taking.

Virtual Receptionist and Appointment Booking

Our virtual receptionist package builds upon the features of our phone answering service and is tailored for businesses that need a virtual receptionist to not only handle incoming calls but also manage their diary and book appointments.

This service gives you time to focus on the most important, and profitable, aspects of your business.

Switchboard / Virtual Call Centre

For companies with larger teams and a high volume of calls, this service is well-suited. Our UK-based receptionists will handle your switchboard, answering every call in a courteous and professional manner.

Try our Physiotherapists call handling service for FREE

Virtual Receptionist with headset managing calls and using computer

How it works

The best place to start is to call our friendly Customer Service Team. You’ll experience our service first hand, can describe your requirement and discuss how you would like Best Reception to work for you.

We’ll obtain all the info we need to arrange your fully functioning free trial. We’ll create your call handling instructions and brief your team – then we’ll start taking your calls!

Your trial will work brilliantly from the first call and, with your feedback, we’ll build on this to even further improve your service. At trial end, we’ll provide a breakdown, anticipated call volumes and recommend a call plan.

If you’d like to continue (most people do!), everything will just keep running for you. To make the most of your service, please keep in contact, keep us up to date and have peace of mind that we’ve got your calls covered.

Frequently asked questions

At Best Reception we can help your business prosper. We can ensure your calls are answered quickly and with care so any new or existing clients are satisfied with the customer service they receive. We understand that client relationships are at the top of your priorities, let us answer your calls so you will be undisturbed by ringing phones, knowing your client are being taken care of.

Almost all phone systems can be set to divert in just a few moments. We provide you with a dedicated phone number which you divert your calls to when you are in a meeting, on the other line or simply unavailable. When your caller telephones your business, the call is seamlessly diverted to your Best Reception Virtual PA who will instantly know that the call is for your company.  The receptionist will then answer in your company’s name and deal with the call as per your instructions.

When you join Best Reception we will go through all the information with you that we need to fully understand your business. All our staff will then be trained on your company before they answer any calls for you.

However you would like us to, normally along the line of “Good Morning/Afternoon, “Your Company Name”, how can I help you”…. but it is up to you.

Absolutely! We actively encourage our potential customers to try our service for FREE for 2 weeks without any obligation.

Our call answering team are UK based and work from our offices in Ware, Hertfordshire.

Get started for free

For a 14 DAY FREE TRIAL or just some further information, submit your details & we’ll call you right back!

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