As the manager of a dental practice, ensuring the successful running of your reception is vital. In this industry more than any, the day to day running of your reception (i.e. patient paperwork and bookings) on top of managing the telephones can monopolise much of your receptionists’ time. What happens to your call when your receptionist is either to busy to take them, or away from their desk? Does your practice lose out on potential bookings if your phones go unanswered?
Alternatively, you may run a quieter practice, where it is not feasible to pay a full time receptionist, and outsourcing your reception would be a perfect cost- effective solution
Whether you would like us to be an overflow reception to support your existing team, or a fully fledged reception service, your virtual receptionist can answer your calls, deal with your callers questions and queries and even take bookings if you so wish! (using our online diary system, or your existing system remotely – what ever best suits you!)
What’s’ more, we can answer your callers questions and queries if you so wish, saving you valuable time! From prices, opening hours, whether you are NHS or private practice, right through to directions and parking information.