Telephone Answering for Website Designers

Professionally handling your firms calls in the UK since 2006.

Professional Answering Service That Website Designers Can Trust

As a website designer, whether you are a smaller agency, or the manager of a larger corporation, it is vital for the successful running of your business that all your calls are answered. Here at Best Reception, we understand that this industry is a very competitive one, and it is because of this that if your potential new customers are greeted by a voicemail, busy tone or “call waiting” message, they will take their business elsewhere!

As a result of this numerous web designers have found using Best Receptions telephone answering service extremely beneficial to the running of their businesses. Not only will your virtual receptionist make sure your callers form a great first impression of your company, but will also allow you more time to focus on the management of your business, and your existing clients!

Whether you would like a simple message-taking service, calls transferred to you where ever you may be, or even a reception service to take payments over the phone for you, Best Reception can offer you a tailor-made service to fit your requirements.

What’s more, your virtual receptionist will take the time to learn about your company and the services you provide, to assist you with answering any general questions and queries your callers have. From pricing, and services you provide (i.e. managed hosting services, search engine optimisation, email marketing, IT support) right through to bespoke products you may supply (i.e. CMS software, directory databases).

How Our Call Handling Services Can Help You

High volume switchboard services

Outsource your switchboard to Best Reception to improve customer service, increase phone cover AND save money!

Bespoke Call Handling

Perfect for customer support. Our message taking service is tailored to suit you - instant messages with specific details taken from every call.

Virtual Receptionist Appointment booking

Your virtual telephone answering receptionist can book meetings and monitor your diary to give live, up to date help to your callers.

Message taking and call transferring

Remote phone answering service that can take messages and/or transfer your calls. Please contact us with your requirements.

Try our Website Designers Call Handling Service for FREE

How it works

The best place to start is to call our friendly Customer Service Team. You’ll experience our service first hand, can describe your requirement and discuss how you would like Best Reception to work for you.

We’ll obtain all the info we need to arrange your fully functioning free trial. We’ll create your call handling instructions and brief your team – then we’ll start taking your calls!

Your trial will work brilliantly from the first call and, with your feedback, we’ll build on this to even further improve your service. At trial end, we’ll provide a breakdown, anticipated call volumes and recommend a call plan.

If you’d like to continue (most people do!), everything will just keep running for you. To make the most of your service, please keep in contact, keep us up to date and have peace of mind that we’ve got your calls covered.

Frequently asked questions

At Best Reception we can help your business prosper. We can ensure your calls are answered quickly and with care so any new or existing clients are satisfied with the customer service they receive. We understand that client relationships are at the top of your priorities, let us answer your calls so you will be undisturbed by ringing phones, knowing your client are being taken care of.

Almost all phone systems can be set to divert in just a few moments. We provide you with a dedicated phone number which you divert your calls to when you are in a meeting, on the other line or simply unavailable. When your caller telephones your business, the call is seamlessly diverted to your Best Reception Virtual PA who will instantly know that the call is for your company.  The receptionist will then answer in your company’s name and deal with the call as per your instructions.

When you join Best Reception we will go through all the information with you that we need to fully understand your business. All our staff will then be trained on your company before they answer any calls for you.

However you would like us to, normally along the line of “Good Morning/Afternoon, “Your Company Name”, how can I help you”…. but it is up to you.

Absolutely! We actively encourage our potential customers to try our service for FREE for 2 weeks without any obligation.

Our call answering team are UK based and work from our offices in Ware, Hertfordshire.