Professionally handling your firms calls in the UK since 2006.
Numerous Tax advisory firms have found our telephone answering service to be extremely beneficial to the running of their business. Our clients have found that Best Reception not only helps ensure that they never miss out on potential business (through missed phone calls!), but has allowed them more time to focus on the management of their businesses!
For Smaller firms, and independent tax advisors, we understand that creating the impression of a larger enterprise can be invaluable to your business. Having an outsourced reception will not only help to portray this image, but your virtual receptionist can also advise your availability (using our online diary management) and ensure you quickly receive messages, allowing you to efficiently manage your business!
Whats more, for all of our clients in this industry, we understand that familiarity with the services your company provides is essential to effectively answering your calls. Here at Best Reception, we take the time to learn about all aspects of your company, from any specialist areas you may deal in (i.e tax refunds for company shareholders) to your VIP callers. Having a bespoke VIP list will allow your Virtual Receptionists to maintain a close rapport with your existing clients!
The best place to start is to call our friendly Customer Service Team. You’ll experience our service first hand, can describe your requirement and discuss how you would like Best Reception to work for you.
We’ll obtain all the info we need to arrange your fully functioning free trial. We’ll create your call handling instructions and brief your team – then we’ll start taking your calls!
Your trial will work brilliantly from the first call and, with your feedback, we’ll build on this to even further improve your service. At trial end, we’ll provide a breakdown, anticipated call volumes and recommend a call plan.
If you’d like to continue (most people do!), everything will just keep running for you. To make the most of your service, please keep in contact, keep us up to date and have peace of mind that we’ve got your calls covered.
At Best Reception we can help your business prosper. We can ensure your calls are answered quickly and with care so any new or existing clients are satisfied with the customer service they receive. We understand that client relationships are at the top of your priorities, let us answer your calls so you will be undisturbed by ringing phones, knowing your client are being taken care of.
Almost all phone systems can be set to divert in just a few moments. We provide you with a dedicated phone number which you divert your calls to when you are in a meeting, on the other line or simply unavailable. When your caller telephones your business, the call is seamlessly diverted to your Best Reception Virtual PA who will instantly know that the call is for your company. The receptionist will then answer in your company’s name and deal with the call as per your instructions.
When you join Best Reception we will go through all the information with you that we need to fully understand your business. All our staff will then be trained on your company before they answer any calls for you.
However you would like us to, normally along the line of “Good Morning/Afternoon, “Your Company Name”, how can I help you”…. but it is up to you.
Absolutely! We actively encourage our potential customers to try our service for FREE for 2 weeks without any obligation.
Our call answering team are UK based and work from our offices in Ware, Hertfordshire.