Busy beauty professionals don’t have the time to answer every incoming call – which is why Best Reception offers a cost-effective call-handling service. If you own a single salon or a chain of 10, we can upgrade your standard of customer service.
As the owner or manager of a salon, how do your calls get answered whilst you are with your clients? Or if your line is busy, are your potential new and existing clients greeted by a “busy” tone?
We understand that when running a salon, your priority is ensuring that your clients are treated in a relaxed environment (to help ensure they become regular customers!) free from interruption, or having to wait while you deal with a telephone enquiry. However, making sure your calls are answered is vital for the successful running of your salon. You could use an answer phone but many people will not leave a message.
Here at Best Reception, we can not only help ensure that you never miss a call, but also help relieve your workload. We can take your bookings and deal with your telephone enquiries when you cannot! Our booking service can provide you with a full-time receptionist to book and manage your appointments. Whether you would like us to use a current system you have in place, or set up an online diary, your clients will be delighted that their enquiries are dealt with quickly and efficiently.
What’s more, we can answer your callers’ common questions and queries, from the pricing of hair cuts, style options, and opening hours, right through to directions for the salon and the qualifications of your staff. Your callers may even be slightly surprised when we’re not sitting at your front desk!
Get on with your day-to-day business safe in the knowledge that our reception team are answering your calls.
Allow your staff to focus on more important tasks knowing a phone answering service is taking care of incoming calls.
Here at Best Reception we don’t use overseas call centres. Our UK based team mean you can have confidence in the reliability and quality of our phone answering service.
Stand out from the crowd with our virtual receptionist for salons service. Answer calls professionally to stay one step ahead of the competition, while leaving your team to focus on your clients.
Answering in your company name, our receptionists will either transfer the call directly to you, or will take a message and send it to you immediately.
We have designed our answering service to be scalable and flexible. Whether you are small or large, we can adapt and grow with your business.
Our virtual receptionist package builds upon the features of our phone answering service and is tailored for businesses that need a virtual receptionist to not only handle incoming calls but also manage their diary and book appointments.
This service gives you time to focus on the most important, and profitable, aspects of your business.
For companies with larger teams and a high volume of calls, this service is well-suited. Our UK-based receptionists will handle your switchboard, answering every call in a courteous and professional manner.
Our mission is to end the frustration some business owners feel when dealing with telephone calls. Using our team of UK-based call answering professionals, we will allow you to concentrate on your day job.
As one of the UK’s leading phone answering services, we are the people you can trust to represent your business. In fact, we believe there are many more reasons why you should choose us.
Firstly, we understand that every company is different, which is why we create a personal solution to deliver results. Whether you are a sole trader or a global empire, we believe our friendly, personal approach can improve your business communication.
Our relationship with every client is based on trust. From the first to the final call of the day, our customers need to believe that we will provide a professional and reliable service.
So what makes us special?
✅ Personal service is at the heart of everything we do
✅ We are proud to represent your business
✅ Training and development is part of our ethos
✅ We want your business to succeed
Based in Ware, Hertfordshire, we carefully select every member of our call answering team who all complete an in-depth internal training and development programme. We put our people first, as we recognise that happy employees make great employees.
We are also keen to support our local community by getting involved in events and fundraising campaigns.
Find out more:
Read our reviews on TrustPilot
Don’t forget, we offer a FREE two-week trial, so you can see how we can transform your business.
Your journey starts with our friendly customer service team. This is when you can experience our service first hand, and describe your requirements so Best Reception can create the ideal solution for you.
We will collect all the information we need to arrange your FREE trial. Our experts will create your call handling instructions and brief members of your team – then we can start taking your calls!
Experience how Best Reception works from the first call. With your feedback, we will fine tune our service to deliver even better results for your business. At the end of the trial period, we will compile a detailed report with our recommendations.
At the end of the trial, most of our clients decide to continue to use our service. Our receptionists will continue to support your business, while keeping you informed of progress. You can relax, knowing that your calls are being answered by the professionals.
Read our 5-star reviews on Truspilot
Discover how the Best Reception team can support your business, saving you time and money. We offer a FREE 14-day trial, sign up today!
When you run a busy beauty salon, customers at the reception desk or undergoing treatments take priority. That means incoming calls can go unanswered, potentially losing revenue and clients to the competition.
Offering a professional and consistent service is a cornerstone of building long-term relationships with your customer base. However, small salons or sole traders are often unable to handle a large call volume and lack the necessary resources to hire a full-time receptionist.
Here at Best Reception, we understand that beauty professionals must concentrate on delivering the highest standard of service, so cannot answer every call. That’s why we have developed a specialist salons call answering service.
Imagine how your professional reputation will be boosted by having telephone enquiries answered promptly by UK-based receptionists. From booking appointments to answering general queries, our team of friendly receptionists will always leave a positive impression with your customers.
Over the years Best Reception has helped hundreds of businesses build an enviable reputation for reliability and trustworthiness, resulting in more people recommending their products and services.
If you already employ a part-time receptionist or apprentice, what happens when they don’t come to work? A virtual receptionist for salons can support your existing team by providing cover during staff holidays or sick leave. They can also step if when you are experiencing a high call volume.
As you can see, Best Reception is here to support your day-to-day operation, so you can dedicate your valuable time to serving more customers and growing your business.
Furthermore, our answering service for salons is available in a range of packages. This means your level of service can be as flexible as your changing business needs.
If you would like some extra help with call handling and appointment scheduling, book your FREE 2-week trial today.
Almost all phone systems can be set to divert in just a few moments. We provide you with a dedicated phone number which you divert your calls to when you are in a meeting, on the other line or simply unavailable. When your caller telephones your business, the call is seamlessly diverted to your Best Reception Virtual PA who will instantly know that the call is for your company. The receptionist will then answer in your company’s name and deal with the call as per your instructions.
When you join Best Reception we will go through all the information with you that we need to fully understand your business. All our staff will then be trained on your company before they answer any calls for you.
However you would like us to, normally along the line of “Good Morning/Afternoon, “Your Company Name”, how can I help you”…. but it is up to you.
Absolutely! We actively encourage our potential customers to try our service for FREE for 2 weeks without any obligation.
Our call answering team are UK based and work from our offices in Ware, Hertfordshire.
Discover how the Best Reception team can support your business, saving you time and money. We offer a FREE 14-day trial, sign up today!
Trial our call handling service for two weeks.
Call us today for FREE on:
0800 0430084 or 01992 531000
reception@bestreception.co.uk
Registered in England and Wales No. 5970842
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