CALL FREE: 0800 0430084 | 01992 531000
Professionally handling your firms calls in the UK since 2006.
As a plumber, when you are out on site visits, the phone ringing can be distracting and may have a negative impact if left unanswered. Here at Best Reception, we work with plumbers to take care of all of your diary keeping tasks that are hard to manage when you are back to back with bookings.
When clients are relying on you, being able to call and get a quick reply is of the upmost importance. Best Reception can answer all of your calls, manage all of your bookings and answer any queries your customers may have. We can use an existing diary that you use or we can make a recommendation on diary software to suit your needs. We can also use as much information you give us to answer any questions or queries. Every customer will be extremely satisfied with the level of customer service your business has given them.
If you have in-house receptionists, we can help answer any calls that are missed when they are already on the phone, or not in the office. If you prefer to handle bookings in house, we can be used as a message taking service, so you can call the customer back when you’re available. Best Reception can help with any telephone answering needs of your company. Whether you are a sole trader or a large company we can benefit you in every way you need.
Our virtual receptionist package builds upon the features of our phone answering service and is tailored for businesses that need a virtual receptionist to not only handle incoming calls but also manage their diary and book appointments.
This service gives you time to focus on the most important, and profitable, aspects of your business.
The best place to start is to call our friendly Customer Service Team. You’ll experience our service first hand, can describe your requirement and discuss how you would like Best Reception to work for you.
We’ll obtain all the info we need to arrange your fully functioning free trial. We’ll create your call handling instructions and brief your team – then we’ll start taking your calls!
Your trial will work brilliantly from the first call and, with your feedback, we’ll build on this to even further improve your service. At trial end, we’ll provide a breakdown, anticipated call volumes and recommend a call plan.
If you’d like to continue (most people do!), everything will just keep running for you. To make the most of your service, please keep in contact, keep us up to date and have peace of mind that we’ve got your calls covered.
At Best Reception we can help your business prosper. We can ensure your calls are answered quickly and with care so any new or existing clients are satisfied with the customer service they receive. We understand that client relationships are at the top of your priorities, let us answer your calls so you will be undisturbed by ringing phones, knowing your client are being taken care of.
Almost all phone systems can be set to divert in just a few moments. We provide you with a dedicated phone number which you divert your calls to when you are in a meeting, on the other line or simply unavailable. When your caller telephones your business, the call is seamlessly diverted to your Best Reception Virtual PA who will instantly know that the call is for your company. The receptionist will then answer in your company’s name and deal with the call as per your instructions.
When you join Best Reception we will go through all the information with you that we need to fully understand your business. All our staff will then be trained on your company before they answer any calls for you.
However you would like us to, normally along the line of “Good Morning/Afternoon, “Your Company Name”, how can I help you”…. but it is up to you.
Absolutely! We actively encourage our potential customers to try our service for FREE for 2 weeks without any obligation.
Our call answering team are UK based and work from our offices in Ware, Hertfordshire.
For a 14 DAY FREE TRIAL or just some further information, submit your details & we’ll call you right back!