Telephone Answering for Physiotherapists

Professionally handling your firms calls in the UK since 2006.

Professional Answering Service That Physiotherapists Can Trust

Numerous Physiotherapy clinics have found using Best Receptions telephone answering service to book appointments essential to the successful running of their clinics. Many of our clients in this field used to struggle to try and answer their calls and manage their diaries, whilst catering to their current clients.

We have a client base of physiotherapists ranging from sole practitioners, working in multiple locations, right through to larger physiotherapist practices. Whether you would like a fully functioning booking service or simply require a message-taking service for when you are unavailable or with clients, Best Reception can ensure that you never miss out on potential new clients by missing a call!

For Physiotherapy clinics of all sizes, we can book appointments in any way to suit your requirements. We can use your existing booking system or you are more than welcome to use ours – whichever suits you!

What’s more, not only can we book and manage your appointments, but your Best Receptionists will take the time to become an extension of your clinic! If you require, we can use the information provided we can answer your callers questions, ranging from pricing and cancellation fees, what physiotherapy treatment may involve, and right through to directions to your clinic! Your callers may even be slightly surprised when we’re not sitting at your front desk!

How Our Call Handling Services Can Help You

High volume switchboard services

Outsource your switchboard to Best Reception to improve customer service, increase phone cover AND save money!

Bespoke Call Handling

Perfect for customer support. Our message taking service is tailored to suit you - instant messages with specific details taken from every call.

Virtual Receptionist Appointment booking

Your virtual telephone answering receptionist can book meetings and monitor your diary to give live, up to date help to your callers.

Message taking and call transferring

Remote phone answering service that can take messages and/or transfer your calls. Please contact us with your requirements.

Try our Physiotherapists Call Handling Service for FREE

How it works

The best place to start is to call our friendly Customer Service Team. You’ll experience our service first hand, can describe your requirement and discuss how you would like Best Reception to work for you.

We’ll obtain all the info we need to arrange your fully functioning free trial. We’ll create your call handling instructions and brief your team – then we’ll start taking your calls!

Your trial will work brilliantly from the first call and, with your feedback, we’ll build on this to even further improve your service. At trial end, we’ll provide a breakdown, anticipated call volumes and recommend a call plan.

If you’d like to continue (most people do!), everything will just keep running for you. To make the most of your service, please keep in contact, keep us up to date and have peace of mind that we’ve got your calls covered.

Frequently asked questions

At Best Reception we can help your business prosper. We can ensure your calls are answered quickly and with care so any new or existing clients are satisfied with the customer service they receive. We understand that client relationships are at the top of your priorities, let us answer your calls so you will be undisturbed by ringing phones, knowing your client are being taken care of.

Almost all phone systems can be set to divert in just a few moments. We provide you with a dedicated phone number which you divert your calls to when you are in a meeting, on the other line or simply unavailable. When your caller telephones your business, the call is seamlessly diverted to your Best Reception Virtual PA who will instantly know that the call is for your company.  The receptionist will then answer in your company’s name and deal with the call as per your instructions.

When you join Best Reception we will go through all the information with you that we need to fully understand your business. All our staff will then be trained on your company before they answer any calls for you.

However you would like us to, normally along the line of “Good Morning/Afternoon, “Your Company Name”, how can I help you”…. but it is up to you.

Absolutely! We actively encourage our potential customers to try our service for FREE for 2 weeks without any obligation.

Our call answering team are UK based and work from our offices in Ware, Hertfordshire.