Professionally handling your firms calls in the UK since 2006.
What happens to your calls when you cannot answer them? Whether you are on the other line, with a client or simply too busy to answer the phone, do your calls go unanswered?
Numerous Law firms based across the UK have chosen Best Receptions telephone answering service to provide them with a cost and time-effective solution to this problem. We have many clients in this industry, ranging from small to large firms, all having a tailor-made service to fit the requirements of their business.
Whether you simply require a message-taking service for when you are unavailable or with clients or would like calls transferred to you directly, Best Reception can help ensure that all your calls are answered – you will never miss out on potential business!
For all of our clients in this industry, we understand that familiarity with the services your company provides is essential to effectively answer your calls. Here at Best Reception, we take the time to learn about all aspects of your company, from disputes you can handle for your clients (i.e breach of contract, power of attorney) to any specialist areas you may deal with (i.e property law, litigation). We understand how valuable your time is, and allowing us to manage your general enquiries can help you effectively manage your workload!
The best place to start is to call our friendly Customer Service Team. You’ll experience our service first hand, can describe your requirement and discuss how you would like Best Reception to work for you.
We’ll obtain all the info we need to arrange your fully functioning free trial. We’ll create your call handling instructions and brief your team – then we’ll start taking your calls!
Your trial will work brilliantly from the first call and, with your feedback, we’ll build on this to even further improve your service. At trial end, we’ll provide a breakdown, anticipated call volumes and recommend a call plan.
If you’d like to continue (most people do!), everything will just keep running for you. To make the most of your service, please keep in contact, keep us up to date and have peace of mind that we’ve got your calls covered.
At Best Reception we can help your business prosper. We can ensure your calls are answered quickly and with care so any new or existing clients are satisfied with the customer service they receive. We understand that client relationships are at the top of your priorities, let us answer your calls so you will be undisturbed by ringing phones, knowing your client are being taken care of.
Almost all phone systems can be set to divert in just a few moments. We provide you with a dedicated phone number which you divert your calls to when you are in a meeting, on the other line or simply unavailable. When your caller telephones your business, the call is seamlessly diverted to your Best Reception Virtual PA who will instantly know that the call is for your company. The receptionist will then answer in your company’s name and deal with the call as per your instructions.
When you join Best Reception we will go through all the information with you that we need to fully understand your business. All our staff will then be trained on your company before they answer any calls for you.
However you would like us to, normally along the line of “Good Morning/Afternoon, “Your Company Name”, how can I help you”…. but it is up to you.
Absolutely! We actively encourage our potential customers to try our service for FREE for 2 weeks without any obligation.
Our call answering team are UK based and work from our offices in Ware, Hertfordshire.