Professionally handling your firms calls in the UK since 2006.
As a hypnotherapist, we understand how difficult it can be to be in clinic treating clients whilst simultaneously managing bookings and answering calls. Here at Best Reception, we can help build your business, whether you are a sole practitioner or a clinic with multiple therapists, we can answer every new enquiry and book them an appointment.
When in the clinic with patients it is hard to manage admin and bookings. At Best Reception we can boost your high level of customer service by answering every client with efficiency and care. Whether they are a new or existing client they will come away pleased with the high level of service they received. We can answer every query with the information you provide for us so your clientele are well informed and know they can rely on your service to get any information they need. We can incorporate any existing diaries you might be using or we can suggest a new one that is tailor made to your business so we can both book appointments easily and correctly.
We can also benefit practices that have in house receptionists, when they are on a call or greeting a patient in the clinic, we can pick up any calls in the meantime. Here at Best reception we also know that customers ring at all times, before your in house receptionist has arrived or after they have gone home, we are here to answer all the calls. We can also incorporate any existing diaries you might be using or we can suggest a new one that is tailor made to your business so we can both book appointments easily and correctly. Here at Best Reception we can answer every call quickly and with care. You can continue treating clients with all of your focus whilst having peace of mind that you are never missing a clients call.
The best place to start is to call our friendly Customer Service Team. You’ll experience our service first hand, can describe your requirement and discuss how you would like Best Reception to work for you.
We’ll obtain all the info we need to arrange your fully functioning free trial. We’ll create your call handling instructions and brief your team – then we’ll start taking your calls!
Your trial will work brilliantly from the first call and, with your feedback, we’ll build on this to even further improve your service. At trial end, we’ll provide a breakdown, anticipated call volumes and recommend a call plan.
If you’d like to continue (most people do!), everything will just keep running for you. To make the most of your service, please keep in contact, keep us up to date and have peace of mind that we’ve got your calls covered.
At Best Reception we can help your business prosper. We can ensure your calls are answered quickly and with care so any new or existing clients are satisfied with the customer service they receive. We understand that client relationships are at the top of your priorities, let us answer your calls so you will be undisturbed by ringing phones, knowing your client are being taken care of.
Almost all phone systems can be set to divert in just a few moments. We provide you with a dedicated phone number which you divert your calls to when you are in a meeting, on the other line or simply unavailable. When your caller telephones your business, the call is seamlessly diverted to your Best Reception Virtual PA who will instantly know that the call is for your company. The receptionist will then answer in your company’s name and deal with the call as per your instructions.
When you join Best Reception we will go through all the information with you that we need to fully understand your business. All our staff will then be trained on your company before they answer any calls for you.
However you would like us to, normally along the line of “Good Morning/Afternoon, “Your Company Name”, how can I help you”…. but it is up to you.
Absolutely! We actively encourage our potential customers to try our service for FREE for 2 weeks without any obligation.
Our call answering team are UK based and work from our offices in Ware, Hertfordshire.
For a 14 DAY FREE TRIAL or just some further information, submit your details & we’ll call you right back!