Professionally handling your firms calls in the UK since 2006.
Whether you are an independent financial advisor or a part of a larger organisation, you may find it difficult answering calls and managing your workload. At Best Reception, we have many clients within this industry, so we have a deep understanding on how to achieve the best service possible for your call.
Being a self employed financial advisor, we understand that that being perceived as a larger firm can be invaluable to your company. At Best Reception, we can maintain that image for you by providing a corporate yet friendly service to current and prospective clients. Additionally, we can use our diary management services to advise clients of your availability and if preferred, we can book calls for them.
One other feature that a financial advisor may find beneficial is our message taking service. If you are an independent financial advisor, we understand the difficulty of answering every call whilst managing your current workload. For this reason, you can utilise a ‘VIP list’ so we can transfer the more important calls to you directly, ensuring that your calls are being managed efficiently.
The best place to start is to call our friendly Customer Service Team. You’ll experience our service first hand, can describe your requirement and discuss how you would like Best Reception to work for you.
We’ll obtain all the info we need to arrange your fully functioning free trial. We’ll create your call handling instructions and brief your team – then we’ll start taking your calls!
Your trial will work brilliantly from the first call and, with your feedback, we’ll build on this to even further improve your service. At trial end, we’ll provide a breakdown, anticipated call volumes and recommend a call plan.
If you’d like to continue (most people do!), everything will just keep running for you. To make the most of your service, please keep in contact, keep us up to date and have peace of mind that we’ve got your calls covered.
At Best Reception we can help your business prosper. We can ensure your calls are answered quickly and with care so any new or existing clients are satisfied with the customer service they receive. We understand that client relationships are at the top of your priorities, let us answer your calls so you will be undisturbed by ringing phones, knowing your client are being taken care of.
Almost all phone systems can be set to divert in just a few moments. We provide you with a dedicated phone number which you divert your calls to when you are in a meeting, on the other line or simply unavailable. When your caller telephones your business, the call is seamlessly diverted to your Best Reception Virtual PA who will instantly know that the call is for your company. The receptionist will then answer in your company’s name and deal with the call as per your instructions.
When you join Best Reception we will go through all the information with you that we need to fully understand your business. All our staff will then be trained on your company before they answer any calls for you.
However you would like us to, normally along the line of “Good Morning/Afternoon, “Your Company Name”, how can I help you”…. but it is up to you.
Absolutely! We actively encourage our potential customers to try our service for FREE for 2 weeks without any obligation.
Our call answering team are UK based and work from our offices in Ware, Hertfordshire.