Professionally handling your firms calls in the UK since 2006.
At Best Reception we can help all driving instructors and schools of all sizes. Whether a self employed driving instructor, or a school with multiple instructors that teaches all over the country, we can help advance your business. When in a lesson having your phone ringing can be distracting. However, missing these calls can prevent you from taking on new clients. At Best Reception we can answer all of your calls, and book all of your lessons, so you can focus on your students.
As a self employed instructor, you understand how hard it is to manage all of your own admin, calls and bookings when you are in lessons back to back through the day. Knowing Best Reception is picking up all of your calls when you are teaching allows you to focus on the lesson at hand and help your students pass quickly. We can answer every new or existing client quickly and efficiently. Whether that is booking in a new client or checking an appointment, we can help with everything you need.
Whether you have your own diary system, or if you need us to set you up a whole new diary system, we can work around you. We do also offer message taking services without bookings, where we will send you an email with the caller’s details so you can call them back at your next convenience.
At Best Reception we can help every business. We can help in anyway we can to help you prosper. We can improve your customer service by picking up every call with efficiency and care.
The best place to start is to call our friendly Customer Service Team. You’ll experience our service first hand, can describe your requirement and discuss how you would like Best Reception to work for you.
We’ll obtain all the info we need to arrange your fully functioning free trial. We’ll create your call handling instructions and brief your team – then we’ll start taking your calls!
Your trial will work brilliantly from the first call and, with your feedback, we’ll build on this to even further improve your service. At trial end, we’ll provide a breakdown, anticipated call volumes and recommend a call plan.
If you’d like to continue (most people do!), everything will just keep running for you. To make the most of your service, please keep in contact, keep us up to date and have peace of mind that we’ve got your calls covered.
At Best Reception we can help your business prosper. We can ensure your calls are answered quickly and with care so any new or existing clients are satisfied with the customer service they receive. We understand that client relationships are at the top of your priorities, let us answer your calls so you will be undisturbed by ringing phones, knowing your client are being taken care of.
Almost all phone systems can be set to divert in just a few moments. We provide you with a dedicated phone number which you divert your calls to when you are in a meeting, on the other line or simply unavailable. When your caller telephones your business, the call is seamlessly diverted to your Best Reception Virtual PA who will instantly know that the call is for your company. The receptionist will then answer in your company’s name and deal with the call as per your instructions.
When you join Best Reception we will go through all the information with you that we need to fully understand your business. All our staff will then be trained on your company before they answer any calls for you.
However you would like us to, normally along the line of “Good Morning/Afternoon, “Your Company Name”, how can I help you”…. but it is up to you.
Absolutely! We actively encourage our potential customers to try our service for FREE for 2 weeks without any obligation.
Our call answering team are UK based and work from our offices in Ware, Hertfordshire.