CALL FREE: 0800 0430084 | 01992 531000
Professionally handling your firms calls in the UK since 2006.
Whether you are an independent cleaner, or a part of a larger establishment, we understand that taking calls can be difficult whilst working on your current job. At Best Reception, we understand the frustration when a call is missed, as some callers may take their business elsewhere if they do not get through. At Best Reception, can help answer your calls so any potential new business will not be lost.
Your cleaning company can benefit from the services that we provide. Here at Best Reception, we currently have a range of clientele within the cleaning industry, ranging from singular cleaners to larger establishments with multiple cleaners. All of our clients in this sector have a tailor-made service to fit the needs of their company from managing your diary, to handling payments.
Using an online diary system, we can not only deal with your new enquiries quickly and efficiently by getting them booked in for a clean, but we can also cater to the needs of your existing clients, by advising your availability and booking them in accordingly.
Additionally, we can also advise your customers on any queries they may have, from your charges (domestic or commercial clean), through to the areas that you cover.
Our virtual receptionist package builds upon the features of our phone answering service and is tailored for businesses that need a virtual receptionist to not only handle incoming calls but also manage their diary and book appointments.
This service gives you time to focus on the most important, and profitable, aspects of your business.
The best place to start is to call our friendly Customer Service Team. You’ll experience our service first hand, can describe your requirement and discuss how you would like Best Reception to work for you.
We’ll obtain all the info we need to arrange your fully functioning free trial. We’ll create your call handling instructions and brief your team – then we’ll start taking your calls!
Your trial will work brilliantly from the first call and, with your feedback, we’ll build on this to even further improve your service. At trial end, we’ll provide a breakdown, anticipated call volumes and recommend a call plan.
If you’d like to continue (most people do!), everything will just keep running for you. To make the most of your service, please keep in contact, keep us up to date and have peace of mind that we’ve got your calls covered.
At Best Reception we can help your business prosper. We can ensure your calls are answered quickly and with care so any new or existing clients are satisfied with the customer service they receive. We understand that client relationships are at the top of your priorities, let us answer your calls so you will be undisturbed by ringing phones, knowing your client are being taken care of.
Almost all phone systems can be set to divert in just a few moments. We provide you with a dedicated phone number which you divert your calls to when you are in a meeting, on the other line or simply unavailable. When your caller telephones your business, the call is seamlessly diverted to your Best Reception Virtual PA who will instantly know that the call is for your company. The receptionist will then answer in your company’s name and deal with the call as per your instructions.
When you join Best Reception we will go through all the information with you that we need to fully understand your business. All our staff will then be trained on your company before they answer any calls for you.
However you would like us to, normally along the line of “Good Morning/Afternoon, “Your Company Name”, how can I help you”…. but it is up to you.
Absolutely! We actively encourage our potential customers to try our service for FREE for 2 weeks without any obligation.
Our call answering team are UK based and work from our offices in Ware, Hertfordshire.
For a 14 DAY FREE TRIAL or just some further information, submit your details & we’ll call you right back!