Telephone Answering for Alternative Health Clinics

Professionally handling your firms calls in the UK since 2006.

Professional Answering Service That Alternative Health Clinics Can Trust

Giving patients the upmost attention is very important to all alternative health practitioners, it shows you care and helps your clients feel safe. Taking time with patients can be difficult if you are being distracted by the phone ringing, especially when missing calls can lose potential future business.

At Best Reception we can help your business flourish, and we can give you all the support you need in creating an efficient and successful business. As the popularity of holistic health practices continues to rise, having a team to help balance booking appointments and phone calls would maximise your business’ potential.

When you are busy healing your clients and creating new treatment plans, your new and existing clients are being booked in simultaneously. This allows you to put all your care and energy into your practice and will benefit your customer relationships.

We would also be able to assist an existing receptionist, whilst they greet your face to face clientele, we can pick up any of the calls that come through. This would prevent you from losing any business. Any queries or questions would be answered with care and attention to detail allowing the best customer service for your patients.

At Best Reception, we can support your business in any way that you request. We can create new diaries for you or incorporate a diary you already use. Our extensive team are dedicated to supplying the best customer service possible, leaving your customers feeling satisfied with the customer service that they have received.

How Our Call Handling Services Can Help You

High volume switchboard services

Outsource your switchboard to Best Reception to improve customer service, increase phone cover AND save money!

Bespoke Call Handling

Perfect for customer support. Our message taking service is tailored to suit you - instant messages with specific details taken from every call.

Virtual Receptionist Appointment booking

Your virtual telephone answering receptionist can book meetings and monitor your diary to give live, up to date help to your callers.

Message taking and call transferring

Remote phone answering service that can take messages and/or transfer your calls. Please contact us with your requirements.

Try our Alternative Health Clinics Call Handling Service for FREE

How it works

The best place to start is to call our friendly Customer Service Team. You’ll experience our service first hand, can describe your requirement and discuss how you would like Best Reception to work for you.

We’ll obtain all the info we need to arrange your fully functioning free trial. We’ll create your call handling instructions and brief your team – then we’ll start taking your calls!

Your trial will work brilliantly from the first call and, with your feedback, we’ll build on this to even further improve your service. At trial end, we’ll provide a breakdown, anticipated call volumes and recommend a call plan.

If you’d like to continue (most people do!), everything will just keep running for you. To make the most of your service, please keep in contact, keep us up to date and have peace of mind that we’ve got your calls covered.

Frequently asked questions

At Best Reception we can help your business prosper. We can ensure your calls are answered quickly and with care so any new or existing clients are satisfied with the customer service they receive. We understand that client relationships are at the top of your priorities, let us answer your calls so you will be undisturbed by ringing phones, knowing your client are being taken care of.

Almost all phone systems can be set to divert in just a few moments. We provide you with a dedicated phone number which you divert your calls to when you are in a meeting, on the other line or simply unavailable. When your caller telephones your business, the call is seamlessly diverted to your Best Reception Virtual PA who will instantly know that the call is for your company.  The receptionist will then answer in your company’s name and deal with the call as per your instructions.

When you join Best Reception we will go through all the information with you that we need to fully understand your business. All our staff will then be trained on your company before they answer any calls for you.

However you would like us to, normally along the line of “Good Morning/Afternoon, “Your Company Name”, how can I help you”…. but it is up to you.

Absolutely! We actively encourage our potential customers to try our service for FREE for 2 weeks without any obligation.

Our call answering team are UK based and work from our offices in Ware, Hertfordshire.