Recruitment Agencies

Telephone Answering for Recruitment Agencies

In the Recruitment Industry, perhaps more than any other, it is all about people. Whether it’s the people you recruit for, the people you recruit, or the people who do the recruiting, there are very few industries where people are more important to the success of a business.

In this fiercely competitive market, it is essential to combine an excellent service level and a rapid response with a continually driven approach to generating vacancies and sourcing candidates. All the while, it is essential to ensure regular contact with existing clients and candidates throughout and following the recruitment process; in other words being on the phone.

Whether you recruit for temps or focus on permanent placements, work in a fast-moving division or a more steady search industry, it is vital that any potential enquiry is dealt with promptly, professionally and in such a way that the prospect (candidate or client) doesn’t go to your competitor.

A telephone answering service for recruitment agencies is the perfect solution. Best Reception can answer your calls (regardless of the size of your recruitment consultancy) using your own personalised greeting and;

  • take details of new vacancies or candidate’s details
  • request CVs and advise of recruitment process (“a consultant will be in touch once we’ve received your CV”)
  • handle advertising response
  • screen calls & put through to relevant consultant
  • help ensure you don’t lose a potential client or candidate to a competitor
  • make outbound calls to arrange interviews and coordinate diaries
  • assist in the general admin processes

Leaving you and your consultants free to generate fees, visit clients, interview candidates and focus on that which is important.. recruiting!