Telephone Answering & Virtual Receptionist Services

Our Virtual Reception offers so much more than just telephone answering! Our friendly team are ready to show you how.


We always strive to provide the best telephone answering service possible, so were always very happy to receive great feedback!

Please see below for a few examples of quotes that we are proud to have received.

"I am absolutely delighted with the service, it is one of the best business decisions I have ever made" - Independent Financial Adviser, North Yorkshire.

"Thank you very much to you and the girls for the fabulously efficient telephone answering service you provide - I only wish I had found you earlier" - Interior Design Contractor, London

"I've been away a lot lately and things without your messaging service would be very chaotic. It is an excellent service and it's the personal touch that makes it work so well" - Photographer, London

“Clients like “my” receptionists and therefore it is good for our image. Thanks again for providing a first class telephone answering service”-  IT Solutions Supplier, Northampton

"One of my clients commented on "my receptionist": The young lady that you have answering your phone sounds like she really loves her job.  She is always so cheerful and bubbly when she picks up. It can't help but brighten your day talking to someone so happy" - Client of fresh seafood and marine farm

"The best single decision I've made for my business is using you to handle my calls.  I think it is a fantastic service" - Financial advisor, Ingleton.

“Many thanks for all your efforts throughout this year. I am sure it has helped the profile of this business through the provision of an accessible answer service which is manned rather than electronic voice log” - Interior design Contractor, Peterborough

"I have been extremely impressed with the warm and prompt telephone answering service that has been provided to me from Best reception. I Highly recommend them" - Medical Practitioner, London

“I really like the voices of the staff in your office. All of your team come across as very friendly and approachable” – Online Supermarket

“I think your virtual receptionists have a lovely telephone manner and are always very helpful” – Recruitment consultant,  Shropshire

“Just a quick note to say how pleased I am with the answering service so far. The girls are informative,  polite and my patients have been very impressed” – Sports Therapist, West Sussex.

“Thank you for manning the fort while I was away. It was extremely easy to “chill out” knowing I will never miss an important call” – Training company, Specialise in First Aid courses, Warwickshire.

“A big thank you to you and all your staff for the highly professional telephone answering service you provide. I would recommend you to anyone and would be happy to endorse your company” – Dental Systems management, Derbyshire

“It makes a difference speaking to someone nice”- Web Developers, Aberdeen.

“Thank you very much for all your help throughout the last year. It has been great to work with you!”- IT Solutions, London.

The Feedback so far has been exceptional. “Previously it sounded like a call centre, now you could not tell that it was not a receptionist at your offices” was the comment from one client- IT Supplier, Northampton.

“I am very happy with your service, you guys are great at what you do”- Events and promotions company, London.

“I really like the voices of the staff in your office. Both you and your team come across as very friendly and approachable”- Online Supermarket.

“…we have had a great deal of really good feedback regarding yourself so thank you so much for your help – it is much appreciated!”- Yoga Studio, Essex.

“One of my agents commented on how nice, polite and friendly my receptionists were! Or let me re-word that, your receptionists!”- Consultancy Firm, Inverness.

“Thanks for a fantastic first day. I had some exciting feedback about you and everything went really smoothly for me too”- Online Gift Shop, Bristol.

“Thank you for you excellent service. I’m sure I’ll use you again and have already recommended you to others”- Sports and Leisure Management Consultancy, London.

“Thank you for all you help – clients are very impressed with your level of service”- Executive Search, London.

“I have really appreciated your service, it’s been of the highest standard and I have recommended your service to many people”- Architects, Hertfordshire.

Twitter Feed

  • “Thanks to all at Best Reception for over 10 years of super service.” #client #feedback Read more..
    Thu Feb 22 16:07:09
  • "I am just writing to say how thankful I am for your great service." #dental #dentist #practice #appointment #booking Read more..
    Tue Feb 20 09:22:21
  • “I just wanted to send a message to say thanks for all the good work you do for me. I had some really glowing... Read more..
    Tue Feb 13 16:51:01