Telephone Answering & Virtual Receptionist Services

Our Virtual Reception offers so much more than just telephone answering! Our friendly team are ready to show you how.

Switchboard Services

Our switchboard service provides your company with a fully functioning, integrated switchboard to compliment or replace your existing infrastructure.

Your calls will be answered in your company’s name, using a greeting of your choosing and your callers will usually be completely unaware that the receptionist is not based within your organisation.

Calls can transferred to individuals, teams and departments and/or messages taken and emailed to the relevant person(s).

  • All calls will be ‘announced’ prior to transfer – so the recipient can choose whether to accept the call, or have a message taken
  • Calls can be transferred based on name, job title, department or team
  • Messages emailed for non-transferred calls (typically callers’ name, company, number and what the call is regarding)
  • Where provided, staff movement/availability will be applied so their calls are re-directed as required
  • Cold-callers can be blocked free of charge or at a highly discounted rate (dependent on the volume received).

Our Switchboard call plans are below – but you're welcome to try our service for free prior to deciding on any call plan.  Please click here or call 01992 531000 for more information.

Switchboard Call Plan Options
Monthly Call Plan £250 £500 £750 £1,000 £2,000
Inclusive Calls 250 550 900 1250 2,800
Cost Per Extra Call £1.00 £0.90 £0.80 £0.75 £0.70

* Call transfer rates for Switchboard services are just 5p per minute to UK landlines and 20p per minute to UK Mobiles (per second billing). For international transfer rates, please call +44 1992 531000

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