Telephone Answering & Virtual Receptionist Services

We pride ourselves on providing the very best virtual reception and Best Reception's service is much more than a telephone answering service.

Tag Archives: Virtual reception

Fantastic Friday Feedback!

It’s always great to hear positive things about our service from our clients, so when an Orthotist in London emailed us today to say – “We’ve had lovely feedback from (our) clients and we really appreciate the friendly, personal service that the team offer. Please thank them for a great service.”  - we just HAD [...]

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Great feedback from a newer client of ours

“You’re all doing brilliantly with the calls, and we’re getting some great feedback.  We really appreciate all you’ve done.  We’ve used a few call handling companies, and believe me, there are few that compare.”      -      Professional Will Writing Company, Manchester

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More great feedback!

Today a client of ours emailed in to let us know – ‘My customer was very complimentary about the way the phone was answered and commented on the happy disposition of the girl who took the call. Thank you!’

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Call Answering for Photographers

Being a photographer can be vary demanding, and can mean that you spend a lot of time out of the office on location, in the studio, liaising with clients etc. If a call is missed, a large majority of callers will hang up when they hear an answering machine – how many of those will [...]

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More great client feedback!

“I would like to say thank you to the team, for providing such a fab service which really has helped my clinic run smoothly.” – Osteopathic Practice in Southend

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More great feedback!

“Thank you very much, we don’t get very many calls but your excellent service has made our lives a lot easier.”  -  IT Software Consultants, London

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Fantastic feedback from a short-term cover client!

“Once again you have provided a level of service that I can become accustomed to! Feedback from patients whose calls you had taken reported excellent, helpful and thorough handling of their questions and concerns. Most had no idea that they were not talking to someone here in the clinic, and half expected to meet them [...]

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Fantastic feedback, way to go pink team!

“Out of 83 people I have surveyed in the past 6 weeks, 91% of people said they thought that the reservations  team were either good or excellent at handling the call. This is simply for the way your girls handled the call, I also asked the ease of actually making the appointment – which isn’t [...]

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Top 10 reasons to outsource your reception

Maintains a constant professional appearance Having your calls answered by a professional and friendly receptionist really gives a great first impression to new enquiries; as well as providing existing clients with a sense of confidence that their calls are being dealt with efficiently. Your receptionists will always convey an exceptionally high standard of customer service, [...]

Posted in Admin Support, Appointment Booking & Diary Management, Best Receptionists, Free Trial, Holidays, Message Taking Service, Order taking service, Outsourced Reception, Telephone Answering for Small Businesses, Telephone Answering Service, Virtual Reception | Also tagged , , , , , , , , , , , , | Leave a comment

Choosing your telephone number

Your telephone number is imperative to your business, as it is one of the main points of contact for your clients to get in touch with you. There are many different types of numbers to choose from, but most numbers can prove difficult to obtain. Here at Best Reception we can supply your service with [...]

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