Telephone Answering & Virtual Receptionist Services

We pride ourselves on providing the very best virtual reception and Best Reception's service is much more than a telephone answering service.

Tag Archives: Small Business

Work Experience at Best Reception

I have just completed a week’s work experience at Best Reception, and I can honestly say that I have loved every minute!  The team have been so supportive and helpful and really helped me make the most of my experience.  The Best Reception office is a fun environment to work in and I really appreciate [...]

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Friday Feedback

“I just wanted to tell you that one of my long term patients … who I saw yesterday asked me if I had changed reception services. She had called up to move her appointment last week and she says that she was greeted with real warmth on the phone, you were really helpful, and upbeat. [...]

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More great positive feedback

One driving school in Scotland is currently taking advantage of our 2 week free trial – their MD dropped us a line today to let us know – “There is nothing I can fault with Best Reception. Customer Service, Communication, Friendliness… have all been flawless and to not have a pile of calls to listen [...]

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Ding dong merrily on high.. The many benefits of an outsourced reception over the Christmas period

 Hoorah, it’s officially December - Time to get the Christmas decorations down from the loft and stick that much loved Christmas compilation album on repeat! The excitement is growing day by day, but it’s not Christmas Day that’s in the back of everyone’s mind in the office – that place is reserved for the office Christmas [...]

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Order Taking Services – Why outsourcing is the way to go..

In the world that we live in today we can virtually order any item we want, for whenever we want it. These orders can be posted from the next town or shipped half way across the world, and still be with you within a matter of days! But if, like so many of us, you [...]

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Call Answering for Photographers

Being a photographer can be vary demanding, and can mean that you spend a lot of time out of the office on location, in the studio, liaising with clients etc. If a call is missed, a large majority of callers will hang up when they hear an answering machine – how many of those will [...]

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Double Dip recession: Save and not compromise

The start of the recession in 2007 marked a global financial crisis that has been devastating to businesses worldwide, with many forced into bankruptcy or implementing severe staff redundancies. With everyone watching the pennies and trying to save money wherever possible, the smooth running of your business and finding effective ways of dealing with new business [...]

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More excellent feedback!

I would just like to say a big thank you to you all for:   1. Trying so hard to learn a new product 2.  being so polite to all my customers 3. making me feel confident that (the company) is being cared for 4. Passing on questions in such a clear fashion 5. Making the effort [...]

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How Much Time Do You Spend Doing Jobs That Do Not Need To Be Done by You?

You may feel that during the day many jobs go undone or get carried forward to another day, due to being overloaded with a large amount of tasks. It can be very frustrating when small errands take a long period of time. Wouldn’t it be much easier it there was a service which could not [...]

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Fantastic Feedback!

“Just to say again a huge thank you to all of you at Best Reception… you have completed yet again another amazing month… Crazy here.. not sure what I would have done without you all…” – Beauty Clinic in Surrey

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