Telephone Answering & Virtual Receptionist Services

We pride ourselves on providing the very best virtual reception and Best Reception's service is much more than a telephone answering service.

Tag Archives: Customer Service

How Do I Know If I Need A Telephone Answering Service?

You may be wondering if having a telephone answer service is really the right idea for you. Here are some reasons your business would benefit from having its very own team of virtual receptionists. You may not be sure that we can help your business due to its size; however we do deal with both [...]

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Call answering for IT support companies

  If you work in IT support, you will understand that getting on with your work at the same time as answering the phone is a stressful task – From booking appointments to dealing with newenquiries, and everything in between, wouldn’t it be much easier if you could get on with the task at hand [...]

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A fully fledged switchboard for your business.

Here at Best Reception, using us as a switchboard service has proven to be particularly useful for all sorts of companies whether you are a large or small business. We offer a friendly yet professional service. We have the ability to put a call through to multiple locations, departments and even mobile phones, without the [...]

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Call Answering for Private Practices

The cost of losing out on new business can affect your company dramatically during these economic times, and an outsourced reception is one of the most efficient ways to help prevent this. If a new enquiry were to call your company and go through to an automated voicemail, what are the chances they would wait [...]

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Best Reception to cover your overflow

Here at Best Reception, many of our clients use our service when they cannot answer their calls themselves. Whether they are on the other line, simply miss the call, or have too many calls coming in at once, Best Reception provides them with an overflow telephone answering service to help ensure that calls do not [...]

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My first day as a Virtual Receptionist

I wasn’t sure what to expect as my first day at my new job as a Virtual Receptionist, I had worked in a very slightly similar environment before so a part of me imagined it would just be a matter of getting used to new clients, this was not the case, I have found that [...]

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Telephone cover for Snow Days

If you are a business owner you will know that customer communication is crucial to the effective running of any business, whether it is taking the time to speak to an existing customer or securing the deal with those all-important new business enquiries. With the threat of snow fast approaching, could your business really afford [...]

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Call answering for short term loan providers

Due to the current economic climate short time loan providers have become increasingly popular. As an industry, short term loan providers have experienced a sharp rise in demand, which is why our telephone answering service can help you cope with this demand.  Best Reception can provide you with a seamless answering service, which has helped [...]

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A virtual reception- helping you to juggle your multiple phone lines

If your company has a high call volume or more than one phone line, outsourcing your calls to Best Reception may be the best way to save you time and money by helping to ensure that you never miss a call or business opportunity again Whether your business is small or large, it can be [...]

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The role of a virtual receptionist- It’s trickier than it looks

A lot of people may be under the impression that the role of a virtual receptionist is a straight forward and simple one, myself included before I took on the role. However having worked as a virtual receptionist for the past few weeks, I have since realised that the role is not as straight forward [...]

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