Telephone Answering & Virtual Receptionist Services

We pride ourselves on providing the very best virtual reception and Best Reception's service is much more than a telephone answering service.

Tag Archives: Customer Service

Order Taking Services – Why outsourcing is the way to go..

In the world that we live in today we can virtually order any item we want, for whenever we want it. These orders can be posted from the next town or shipped half way across the world, and still be with you within a matter of days! But if, like so many of us, you [...]

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Fantastic Friday Feedback!

It’s always great to hear positive things about our service from our clients, so when an Orthotist in London emailed us today to say – “We’ve had lovely feedback from (our) clients and we really appreciate the friendly, personal service that the team offer. Please thank them for a great service.”  - we just HAD [...]

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Great feedback from a newer client of ours

“You’re all doing brilliantly with the calls, and we’re getting some great feedback.  We really appreciate all you’ve done.  We’ve used a few call handling companies, and believe me, there are few that compare.”      -      Professional Will Writing Company, Manchester

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More great feedback!

Today a client of ours emailed in to let us know – ‘My customer was very complimentary about the way the phone was answered and commented on the happy disposition of the girl who took the call. Thank you!’

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Call Answering for Photographers

Being a photographer can be vary demanding, and can mean that you spend a lot of time out of the office on location, in the studio, liaising with clients etc. If a call is missed, a large majority of callers will hang up when they hear an answering machine – how many of those will [...]

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More great feedback!

“Thank you very much, we don’t get very many calls but your excellent service has made our lives a lot easier.”  -  IT Software Consultants, London

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Top 10 reasons to outsource your reception

Maintains a constant professional appearance Having your calls answered by a professional and friendly receptionist really gives a great first impression to new enquiries; as well as providing existing clients with a sense of confidence that their calls are being dealt with efficiently. Your receptionists will always convey an exceptionally high standard of customer service, [...]

Posted in Admin Support, Appointment Booking & Diary Management, Best Receptionists, Free Trial, Holidays, Message Taking Service, Order taking service, Outsourced Reception, Telephone Answering for Small Businesses, Telephone Answering Service, Virtual Reception | Also tagged , , , , , , , , , , , , | Leave a comment

Double Dip recession: Save and not compromise

The start of the recession in 2007 marked a global financial crisis that has been devastating to businesses worldwide, with many forced into bankruptcy or implementing severe staff redundancies. With everyone watching the pennies and trying to save money wherever possible, the smooth running of your business and finding effective ways of dealing with new business [...]

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More excellent feedback!

I would just like to say a big thank you to you all for:   1. Trying so hard to learn a new product 2.  being so polite to all my customers 3. making me feel confident that (the company) is being cared for 4. Passing on questions in such a clear fashion 5. Making the effort [...]

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How Much Time Do You Spend Doing Jobs That Do Not Need To Be Done by You?

You may feel that during the day many jobs go undone or get carried forward to another day, due to being overloaded with a large amount of tasks. It can be very frustrating when small errands take a long period of time. Wouldn’t it be much easier it there was a service which could not [...]

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