Telephone Answering & Virtual Receptionist Services

We pride ourselves on providing the very best virtual reception and Best Reception's service is much more than a telephone answering service.

Tag Archives: Client Feedback

Client Feedback

We always love to hear great feedback from our clients We have recently received feedback from a client saying: ‘Thank you for handling what must have been a difficult call in a very professional way’ Well done to all the girls, we always make sure we are handling every call in the best way possible.

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Customer Service – A Key Ingredient in Success

When people ask me what we do at Best Reception, a typical answer would be likely to be that we are a “virtual reception” or a “telephone answering service” however, this doesn’t necessarily do justice to our company or the brilliant team that we’re lucky to have.  Although our core activity does definitely involve providing [...]

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Client feedback

We have had some more fantastic client feedback, from one of our clients who are an IT support company. Sending their Christmas wishes to all the team, they have also thanked all of the receptionists for “making us look good all year round” Well done to all!

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Client feedback..

Well done again to all of the virtual receptionists for some more great feedback received today! One of our clients, who are an IT Solutions company,  have fed back to us that a number of their clients have commented on how “friendly and polite” their receptionist is. Well done all!

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Client visit

We had one of our  clients, who runs an IT support service in the South-West of England, come in to visit the office yesterday. He commented that it was a nice insight into how our telephone answering system works. He also commented that his clients love his receptionists, saying that he could not think of [...]

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Client Feedback

We have had one of our clients trialing our switchboard service comment this morning on how the service has already “completely changed the running of the business”, and that clients have already commented on the “professionalism of my receptionist”. He stated, “by outsourcing my switchboard to Best Reception, aside from the immediate cost savings, the [...]

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Client describing our telephone answering service..

We have had one of our clients, who use our admin services for CV templates, email in a description of the service they receive from Best Reception as a reference for a potential new client. They have described the service as “prompt and reliable” and also said that they are “very happy with the service [...]

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Client feedback.

One of our long standing clients has provided a fantastic reference for our telephone answering service to one of our new clients. He describes other call answering services as not taking the time to understand his company. But then said that “Best Reception took the time to understand what I do and the sort of [...]

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More fantastic client feedback

A client of ours who are only a few days into their trial, have already described our telephone answering service as “saving their lives”. They have said that they do not think they can live without it. We have also had a new client enquiry today, that has been recommended from an existing client of [...]

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Client Feedback

We have just had one of our clients, an Independent Mortgage Broker in Leicestershire, describe our telephone answering service as “making the world of difference” to the running of their company. They have also recommended our services to other companies. Well done to all the virtual receptionists!

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