Telephone Answering & Virtual Receptionist Services

We pride ourselves on providing the very best virtual reception and Best Reception's service is much more than a telephone answering service.

Tag Archives: Client Feedback

More great positive feedback

One driving school in Scotland is currently taking advantage of our 2 week free trial – their MD dropped us a line today to let us know – “There is nothing I can fault with Best Reception. Customer Service, Communication, Friendliness… have all been flawless and to not have a pile of calls to listen [...]

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Great Feedback

Just what we love to hear midweek – Some more fantastic feedback, this time from a newer client of ours: “The team are wonderful, always very nice to speak with and very helpful -the messages we receive are all clear and spot on!” – Keep it up girls!

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Fantastic Friday Feedback!

It’s always great to hear positive things about our service from our clients, so when an Orthotist in London emailed us today to say – “We’ve had lovely feedback from (our) clients and we really appreciate the friendly, personal service that the team offer. Please thank them for a great service.”  - we just HAD [...]

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Great feedback from a newer client of ours

“You’re all doing brilliantly with the calls, and we’re getting some great feedback.  We really appreciate all you’ve done.  We’ve used a few call handling companies, and believe me, there are few that compare.”      -      Professional Will Writing Company, Manchester

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More great feedback!

Today a client of ours emailed in to let us know – ‘My customer was very complimentary about the way the phone was answered and commented on the happy disposition of the girl who took the call. Thank you!’

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More great client feedback!

“I would like to say thank you to the team, for providing such a fab service which really has helped my clinic run smoothly.” – Osteopathic Practice in Southend

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More great feedback!

“Thank you very much, we don’t get very many calls but your excellent service has made our lives a lot easier.”  -  IT Software Consultants, London

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Fantastic feedback from a short-term cover client!

“Once again you have provided a level of service that I can become accustomed to! Feedback from patients whose calls you had taken reported excellent, helpful and thorough handling of their questions and concerns. Most had no idea that they were not talking to someone here in the clinic, and half expected to meet them [...]

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Fantastic feedback, way to go pink team!

“Out of 83 people I have surveyed in the past 6 weeks, 91% of people said they thought that the reservations  team were either good or excellent at handling the call. This is simply for the way your girls handled the call, I also asked the ease of actually making the appointment – which isn’t [...]

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Top 10 reasons to outsource your reception

Maintains a constant professional appearance Having your calls answered by a professional and friendly receptionist really gives a great first impression to new enquiries; as well as providing existing clients with a sense of confidence that their calls are being dealt with efficiently. Your receptionists will always convey an exceptionally high standard of customer service, [...]

Posted in Admin Support, Appointment Booking & Diary Management, Best Receptionists, Free Trial, Holidays, Message Taking Service, Order taking service, Outsourced Reception, Telephone Answering for Small Businesses, Telephone Answering Service, Virtual Reception | Also tagged , , , , , , , , , , , , | Leave a comment