Telephone Answering & Virtual Receptionist Services

We pride ourselves on providing the very best virtual reception and Best Reception's service is much more than a telephone answering service.

Tag Archives: Christy's Blog

The importance of outstanding customer service within a telephone answering service

 Providing a service that is so integral to the successful running of our client’s businesses, we fully understand the importance of exceptional customer service. Your Best Reception team will do our utmost to ensure that, no matter what the situation, every call is ended on a positive note and that the caller is far beyond [...]

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Order Taking Services – Why outsourcing is the way to go..

In the world that we live in today we can virtually order any item we want, for whenever we want it. These orders can be posted from the next town or shipped half way across the world, and still be with you within a matter of days! But if, like so many of us, you [...]

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Top 10 reasons to outsource your reception

Maintains a constant professional appearance Having your calls answered by a professional and friendly receptionist really gives a great first impression to new enquiries; as well as providing existing clients with a sense of confidence that their calls are being dealt with efficiently. Your receptionists will always convey an exceptionally high standard of customer service, [...]

Posted in Admin Support, Appointment Booking & Diary Management, Best Receptionists, Free Trial, Holidays, Message Taking Service, Order taking service, Outsourced Reception, Telephone Answering for Small Businesses, Telephone Answering Service, Virtual Reception | Also tagged , , , , , , , , , , , , , | Leave a comment

More excellent feedback!

I would just like to say a big thank you to you all for:   1. Trying so hard to learn a new product 2.  being so polite to all my customers 3. making me feel confident that (the company) is being cared for 4. Passing on questions in such a clear fashion 5. Making the effort [...]

Posted in Admin Support, Best Receptionists, Message Taking Service, Outsourced Reception, Telephone Answering for Small Businesses, Telephone Answering Service, Virtual Reception, Virtual Reception Services For Outbound Calls | Also tagged , , , , , , , , , , | Leave a comment

Call Answering for Independent Businesses

From answering your calls to managing finances (and everything in between!), running an independent business requires a lot of time and hard work. Hiring in house staff to take care of your admin may be something that is on the cards as your business grows and expands, but for a cheaper and easier alternative why [...]

Posted in Appointment Booking & Diary Management, Free Trial, Message Taking Service, Outsourced Reception, Telephone Answering for Small Businesses, Telephone Answering Service, Virtual Reception | Also tagged , , , , , , , , , , , , , , , | Leave a comment

Jetting off this summer? Keep your phone lines covered with our short term telephone answering cover!

After an extremely long Winter, followed by an extremely wet Spring – Summer is finally here! If you’re planning a trip away this year to get to spend time outside of the office and relax, do you really want the annoyance of your phone ringing and disturbing your peace? If you were to divert your [...]

Posted in Appointment Booking & Diary Management, Holidays, Message Taking Service, Outsourced Reception, Switchboard Services, Telephone Answering for Small Businesses, Telephone Answering Service, Virtual Reception | Also tagged , , , , , , , , , , , , , , | Leave a comment

Maintaining a professional appearance

Running your own business requires a lot of things, but above all it requires a great deal of pride and professionalism in your work. As your company grows and expands around you and your work begins to pick up, you may find the high level of rapport and professionalism you were once able to maintain [...]

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Call answering for IT support companies

  If you work in IT support, you will understand that getting on with your work at the same time as answering the phone is a stressful task – From booking appointments to dealing with newenquiries, and everything in between, wouldn’t it be much easier if you could get on with the task at hand [...]

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Some of our best feedback yet!

“Bless you for you wonderful cheery voice and help…. Much appreciated… think I would have gone mad without all you lovely girls… thanks for being there!!” – Beauty Clinic in Surrey

Posted in Appointment Booking & Diary Management, Outsourced Reception, Switchboard Services, Virtual Reception | Also tagged , , , , , , , , | Leave a comment

Call Answering for Private Practices

The cost of losing out on new business can affect your company dramatically during these economic times, and an outsourced reception is one of the most efficient ways to help prevent this. If a new enquiry were to call your company and go through to an automated voicemail, what are the chances they would wait [...]

Posted in Best Receptionists, Outsourced Reception, Telephone Answering Service, Virtual Reception | Also tagged , , , , , , , , , , | Leave a comment