Telephone Answering & Virtual Receptionist Services

We pride ourselves on providing the very best virtual reception and Best Reception's service is much more than a telephone answering service.

Tag Archives: Appointment booking and Diary Management

Fantastic Friday Feedback!

It’s always great to hear positive things about our service from our clients, so when an Orthotist in London emailed us today to say – “We’ve had lovely feedback from (our) clients and we really appreciate the friendly, personal service that the team offer. Please thank them for a great service.”  - we just HAD [...]

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Great feedback from a newer client of ours

“You’re all doing brilliantly with the calls, and we’re getting some great feedback.  We really appreciate all you’ve done.  We’ve used a few call handling companies, and believe me, there are few that compare.”      -      Professional Will Writing Company, Manchester

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More great client feedback!

“I would like to say thank you to the team, for providing such a fab service which really has helped my clinic run smoothly.” – Osteopathic Practice in Southend

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Fantastic feedback from a short-term cover client!

“Once again you have provided a level of service that I can become accustomed to! Feedback from patients whose calls you had taken reported excellent, helpful and thorough handling of their questions and concerns. Most had no idea that they were not talking to someone here in the clinic, and half expected to meet them [...]

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Fantastic feedback, way to go pink team!

“Out of 83 people I have surveyed in the past 6 weeks, 91% of people said they thought that the reservations  team were either good or excellent at handling the call. This is simply for the way your girls handled the call, I also asked the ease of actually making the appointment – which isn’t [...]

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Top 10 reasons to outsource your reception

Maintains a constant professional appearance Having your calls answered by a professional and friendly receptionist really gives a great first impression to new enquiries; as well as providing existing clients with a sense of confidence that their calls are being dealt with efficiently. Your receptionists will always convey an exceptionally high standard of customer service, [...]

Posted in Admin Support, Appointment Booking & Diary Management, Best Receptionists, Free Trial, Holidays, Message Taking Service, Order taking service, Outsourced Reception, Telephone Answering for Small Businesses, Telephone Answering Service, Virtual Reception | Also tagged , , , , , , , , , , , , | Leave a comment

Fantastic Feedback!

“Just to say again a huge thank you to all of you at Best Reception… you have completed yet again another amazing month… Crazy here.. not sure what I would have done without you all…” – Beauty Clinic in Surrey

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Ensuring a professional and friendly receptionist on every call

The first impression of your business is always an important one, and what better first impression than being greeted by a friendly and professional receptionist? At Best Reception we aim to make sure every phone call is a pleasurable and friendly experience for each and every caller, ensuring the best possible impression is conveyed at [...]

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Call Answering for Independent Businesses

From answering your calls to managing finances (and everything in between!), running an independent business requires a lot of time and hard work. Hiring in house staff to take care of your admin may be something that is on the cards as your business grows and expands, but for a cheaper and easier alternative why [...]

Posted in Appointment Booking & Diary Management, Free Trial, Message Taking Service, Outsourced Reception, Telephone Answering for Small Businesses, Telephone Answering Service, Virtual Reception | Also tagged , , , , , , , , , , , , , , | Leave a comment

Jetting off this summer? Keep your phone lines covered with our short term telephone answering cover!

After an extremely long Winter, followed by an extremely wet Spring – Summer is finally here! If you’re planning a trip away this year to get to spend time outside of the office and relax, do you really want the annoyance of your phone ringing and disturbing your peace? If you were to divert your [...]

Posted in Appointment Booking & Diary Management, Holidays, Message Taking Service, Outsourced Reception, Switchboard Services, Telephone Answering for Small Businesses, Telephone Answering Service, Virtual Reception | Also tagged , , , , , , , , , , , , , | Leave a comment