Telephone Answering & Virtual Receptionist Services

We pride ourselves on providing the very best virtual reception and Best Reception's service is much more than a telephone answering service.

Case Study – Ordering Service

Here at Best Reception we can take orders from your callers by using online payment systems, your personal websites or by taking the details for you and sending them securely in two messages for safety. There is no need to use up you precious time taking orders, or paying an expensive sales team when Best Reception can make sure all orders are handled in the best way possible for a fraction of the price. Make sure you do not loose out on any clients who may try to call whilst you are in meetings, or who may be too afraid to place orders online by giving them the option to call through to a team of friendly receptionists.

One of our clients have provided us with an online payment system which allows us to place orders in an efficient and secure way. Not only this but we can also track orders, change order details and cancel orders. This helps save our client a huge amount of time as we are able to provide all the information that callers need and help them with any order queries.

We can also log onto your website and place the order for the caller. This can be very useful as people may not feel they can do the order online themselves or may feel a lot more comfortable talking to a person on reception.

For another of our clients we take payment by entering all the card details into a simple message. This may be useful if you don’t have a payment system or website. These details are quickly emailed over to you in two messages for security.

Make sure you save your own time and do not miss out on valuable sales whilst otherwise occupied by having Best Reception take your orders, helping increase your own revenue.

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