Telephone Answering & Virtual Receptionist Services

We pride ourselves on providing the very best virtual reception and Best Reception's service is much more than a telephone answering service.

Monthly Archives: July 2011

Telephone Answering for Large Businesses

Numerous large businesses have found that outsourcing their reception has provided them with a cost effective and a time efficient solution for their call handling requirements. As a larger business, your company may have multiple locations and departments. Using Best Receptions telephone answering service as a main switchboard and centralised location for all your calls [...]

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Effective Time Management

All business owners will know how important effective time management is when running a successful company. It is essential that when organising the day to day running of your business, that your time is not monopolised in areas where it is not most needed. This is why many of our clients use our telephone answering [...]

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Call Answering for Accountants

At Best Reception we have many clients who are accountants, whether they are small family run businesses, sole traders or large corporate businesses, we are here to handle their calls. For instance smaller family run businesses or sole traders may not have a need for a front house Receptionist, for example they may not have [...]

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Client feedback

One of our clients, who run an osteopathic clinic, let us know that one of their clients said that “My experience with your clinic has been extraordinary, from the kind and accommodating reception services to the excellent personalised care from my Osteopaths.” Well done to all the receptionists for their hard work!

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Call Handling For Sole Traders.

Best Reception appeals to a wide array of clients, amongst those are Sole Traders. The main reason for the demand of the service among sole traders is to make the company appear bigger and to sound like they are office based. We currently handle calls for a sole trader that manages a gardening service. The [...]

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The importance of customer service

The key to any successful business is delivering exceptional customer service. One of the most important aspects of delivering good customer service is having a professional, friendly and efficient means of communication between you and your customers. Having an efficient means of business to customer communication will not only keep your existing customers happy, but [...]

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Telephone Answering Service For A New Business

Getting your new business up and running can be a very stressful time, establishing the reputation of your company in this beginning period is essential to your success. One aspect that is vital in this period is establishing an efficient means of communication between your business and potential customers. Not only do you need to [...]

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New Opening Hours!

As Best Reception are growing and our clients are covering a whole different category of businesses, we have decided the best way to deal with the demand and to appeal to more companies is to increase our opening hours. To offer an even better service to our existing clients and invite new companies to Best [...]

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Case Study – Nursing Homes

One of our clients, who run a nursing home is Sussex, use our telephone answering service to handle a large volume of calls whilst they are busy with the day to day running of the home. They found that between looking after the residents, keeping up with paperwork and organising staff rotas, they were not [...]

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Telephone Answering for Beauty Salons

Here at Best Reception we take calls for a Beauty Salon based in Walthamstow. They use our reception service to manage their bookings for existing and new clients. Our service offers the utmost flexibility, as they have control of when they divert their calls.  With many of our clients in this industry, either all of [...]

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