Telephone Answering & Virtual Receptionist Services

We pride ourselves on providing the very best virtual reception and Best Reception's service is much more than a telephone answering service.

Monthly Archives: June 2011

Telephone Answering for IT support Companies.

Here at Best reception, we have a large client base which consists of IT support companies. We offer a variety of services to all of these companies, from call answering right through to booking callouts and management of support issues.             For one of our clients, who are an IT support centre based in Essex, [...]

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Our Work Night Out!

The Best Reception team started their night… in the office! We have decided that every 3 months a group meeting is needed to reflect the previous months and to see where we can improve or change certain factors in the office and the way we work. Overall the meeting was a resounding success and we [...]

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More than just an answering service

Here at Best Reception many of our clients enjoy the benefits of our service being so much more than just a telephone answering service. An outsourced reception can help you effectively manage your time by relieving more of the day to day pressures of running a business as well as answering your calls.  Our call [...]

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Telephone Answering For Restaurants

If you have your own restaurant you may find that answering calls whilst serving customers or attending to their needs may be difficult. Not only this but potential customers looking to book a table may be greeted with an engaged tone rather that a friendly voice who can help which could put them off. Here [...]

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My First Day as a Virtual Receptionist

In the role of a virtual receptionist, the first few days can be extremely daunting. Not only starting a new job, but every call you take is like working for a different company… One of the most vital aspects of my first day was being trained to the high standards expected of the company. To [...]

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Client feedback

One of our clients, who are a financial advisors based in St Albans, informed us that their clients have been asking about the “delightfully cherpy young girl that answers the phones” Well done to all the receptionist for your continued hard work!

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More Client Feedback

We’ve received more brilliant feedback saying: ‘Just to say that I am really happy and impressed with the way things have run to date, it is taking a lot of the phone pressure off me, which is tremendous’ Keep up the great work girls!

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Client Feedback

We always love to hear great feedback from our clients We have recently received feedback from a client saying: ‘Thank you for handling what must have been a difficult call in a very professional way’ Well done to all the girls, we always make sure we are handling every call in the best way possible.

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