Telephone Answering & Virtual Receptionist Services

We pride ourselves on providing the very best virtual reception and Best Reception's service is much more than a telephone answering service.

Monthly Archives: June 2011

Client Feedback

One of our clients who provide a consultancy service for the legal profession were kind enough to leave us some positive feedback : “My clients and I have been really impressed by the service from Best Reception. Most say that they wouldn’t have known that it was not my own PA sat in the same building. If [...]

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Top Tips for choosing a Telephone Answering Service

When choosing a telephone answering service there are many factors you should consider to help you find the best one for your company. Ask for a free trial, any respectable answering service will offer you a free no obligation trial. This will allow you to try out the service before making any commitment to sign [...]

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Making your small business look bigger

Here at Best reception, we provide a seamless reception service for a variety of small companies, providing a professional, and extremely cost effective receptionist, to handle those all important phone calls As a small business not only may you struggle to answer every call, but creating that all important first impression is vital to the [...]

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Client Feedback

One of out clients found our service particularly helpful whilst on holiday and said the receptionists ‘expertly dealt’ with his calls. Well done girls!

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Telephone Answering For Outbound Calls

For our existing clients here at Best Reception, we not only answer their incoming calls but also offer an outbound service. Our outbound call service is tailor made to suit the requirements of a large client base that we have. For example, we have a number of clients who require a call back service to [...]

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Benefits of a Telephone Answering Service.

Any business owner will agree that running a company can be very stressful and time consuming. By outsourcing your calls to us at Best Reception your day to day work load can be minimised, leaving your day less stressful. If you have a small business it can be hard to ensure every call is answered, [...]

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My First Week

After my first week working as a virtual receptionist, I have started to find my footing and have become more and more confident in my role. I have undergone further training by learning some of our clients with more difficult call handling. For example, I have been learning how we book appointments for one of our [...]

Posted in Appointment Booking & Diary Management, Best Receptionists, Outsourced Reception, Telephone Answering Service, Virtual Reception | Leave a comment

Case Study – Ordering Service

Here at Best Reception we can take orders from your callers by using online payment systems, your personal websites or by taking the details for you and sending them securely in two messages for safety. There is no need to use up you precious time taking orders, or paying an expensive sales team when Best [...]

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Client Feedback

We have had some great feedback today from one of our clients, they said a big “thank you to you and all your staff for the highly professional services you all provide. I would recommend you to anyone and would be happy to endorse your company” Well done to all!!

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Telephone Answering for Chiropractors

As a chiropractor, how do you answer your calls when you are not available to take them? Are your potential new clients greeted by an answer phone or busy tone? It is important for you to cater to the needs of your existing clients, and interrupting their treatments to answer the phone would not be [...]

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