Telephone Answering & Virtual Receptionist Services

We pride ourselves on providing the very best virtual reception and Best Reception's service is much more than a telephone answering service.

Monthly Archives: February 2011

Call Answering for Law Firms

Our Virtual Reception Service has become very popular with a number of Law Firms. One of our clients are a solicitor firm based in London where they have two separate offices. With our system we are able to connect any caller to either one of the offices. This is very helpful as each office have [...]

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Best Reception – Setting up your Line

Setting up your line with Best Reception couldn’t be easier! When you decide to go live with us the first thing we do is take a few basic details about your company, such as your company name, number, address, email address and what your company specialises in. You will also be asked how you would [...]

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Switchboard Services

If you are a larger company and have no need for a front house receptionist but need your calls put through to members of your team, then Best Reception can help you! All we need from you is a list of your employees, their direct dials and email addresses and we can set up your [...]

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Virtual Reception Services For Overflow Calls

Have you ever thought of what might happen to your calls when your Receptionist cannot take them? For instance what happens if she is already on another call, out for lunch or even off sick? Best Reception can provide a perfect solution to this problem. You can set up a divert to us so your [...]

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Virtual Receptionists – Their First Days

When a new receptionist starts with us here at Best Reception rather than getting them straight on to the phone there is a process that is followed, this is to ensure that all new virtual Receptionists are fully trained and confident in answering your calls before any are taken. Firstly, they sit down with the [...]

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Telephone Answering For Recruitment Companies

One of our clients focus on Finance and H.R recruitment, they find our Reception Service useful to help them deal with their workload. When a new candidate joins we can take all their details including information on what job roles they are looking for. Not only do we handle all the incoming calls for them [...]

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Customer Service – A Key Ingredient in Success

When people ask me what we do at Best Reception, a typical answer would be likely to be that we are a “virtual reception” or a “telephone answering service” however, this doesn’t necessarily do justice to our company or the brilliant team that we’re lucky to have.  Although our core activity does definitely involve providing [...]

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Economic Recovery in 2012 – Small Businesses to Lead the Way

According to our politicians, small businesses are to provide the backbone of the country’s return to economic prosperity.  As a very hands-on Director of a company that provides telephone answering services for businesses of all sizes, it would appear that SME’s are continuing to flourish, even during these turbulent times. With a client base that [...]

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Taking care of your VIP’s

Here at Best Reception we appreciate that new clients are just as valuable to the running of your business as your long term existing clients. This is why we offer a bespoke service that is specifically for your essential long term customers. For no extra charge we offer a special VIP service. All you need [...]

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Virtual Reception for Outbound Calls

  At Best Reception not only do we handle as much of your incoming call volume as you would like us to but we can also make outbound calls for you too! This helps to give an even more seamless illusion of having a front desk receptionist.   We can arrange and reschedule appointments for you [...]

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