Telephone Answering & Virtual Receptionist Services

We pride ourselves on providing the very best virtual reception and Best Reception's service is much more than a telephone answering service.

Monthly Archives: November 2010

Client feedback..

Well done again to all of the virtual receptionists for some more great feedback received today! One of our clients, who are an IT Solutions company,  have fed back to us that a number of their clients have commented on how “friendly and polite” their receptionist is. Well done all!

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Case study 14: Overflow Reception

For one of our clients, who are a fully established hairdressers, based in London, we act as an overflow service for their in house receptionist. When their receptionist is busy on a call, or with a client, their lines are diverted to us ensuring that no call goes unmissed.  If callers would like to book [...]

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Case study 13: Outsourced switchboard service

An example of the benefits of an outsourced switchboard can be seen with one of our clients, who are a large metal supplier. Their company is made up of number of different departments, such as accounts, sales, dispatch, and goods in.  Within these departments, they have a large work force, totaling over 80 employees. As [...]

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Client visit

We had one of our  clients, who runs an IT support service in the South-West of England, come in to visit the office yesterday. He commented that it was a nice insight into how our telephone answering system works. He also commented that his clients love his receptionists, saying that he could not think of [...]

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Get your small business off to the best start..

When setting up your own business, it is very important to create the perfect first impression, to not only attract the necessary client base, but to also set your business off on the right track to success.  When building the foundations of your business, and working to develop a rapport with your clients, a telephone [...]

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Welcome back Sarah!

We have had one of our virtual receptionists return from her maternity leave today! Welcome back!!

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Client Feedback

We have had one of our clients trialing our switchboard service comment this morning on how the service has already “completely changed the running of the business”, and that clients have already commented on the “professionalism of my receptionist”. He stated, “by outsourcing my switchboard to Best Reception, aside from the immediate cost savings, the [...]

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Switchboard Services

Using an outsourced reception as a switchboard for your company, what ever its size, will have a vast amount of benefits for your business. Whether you would like an overflow switchboard, to relieve your current working team, or you would like your entire switchboard based at a central location, we can fit whatever requirements you [...]

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Client describing our telephone answering service..

We have had one of our clients, who use our admin services for CV templates, email in a description of the service they receive from Best Reception as a reference for a potential new client. They have described the service as “prompt and reliable” and also said that they are “very happy with the service [...]

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Client feedback.

One of our long standing clients has provided a fantastic reference for our telephone answering service to one of our new clients. He describes other call answering services as not taking the time to understand his company. But then said that “Best Reception took the time to understand what I do and the sort of [...]

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