Telephone Answering & Virtual Receptionist Services

We pride ourselves on providing the very best virtual reception and Best Reception's service is much more than a telephone answering service.

Category Archives: Telephone Answering for Small Businesses

The importance of outstanding customer service within a telephone answering service

 Providing a service that is so integral to the successful running of our client’s businesses, we fully understand the importance of exceptional customer service. Your Best Reception team will do our utmost to ensure that, no matter what the situation, every call is ended on a positive note and that the caller is far beyond [...]

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Fantastic Friday Feedback!

It’s always great to hear positive things about our service from our clients, so when an Orthotist in London emailed us today to say – “We’ve had lovely feedback from (our) clients and we really appreciate the friendly, personal service that the team offer. Please thank them for a great service.”  - we just HAD [...]

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Top 10 reasons to outsource your reception

Maintains a constant professional appearance Having your calls answered by a professional and friendly receptionist really gives a great first impression to new enquiries; as well as providing existing clients with a sense of confidence that their calls are being dealt with efficiently. Your receptionists will always convey an exceptionally high standard of customer service, [...]

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More excellent feedback!

I would just like to say a big thank you to you all for:   1. Trying so hard to learn a new product 2.  being so polite to all my customers 3. making me feel confident that (the company) is being cared for 4. Passing on questions in such a clear fashion 5. Making the effort [...]

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Call Answering for Independent Businesses

From answering your calls to managing finances (and everything in between!), running an independent business requires a lot of time and hard work. Hiring in house staff to take care of your admin may be something that is on the cards as your business grows and expands, but for a cheaper and easier alternative why [...]

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Jetting off this summer? Keep your phone lines covered with our short term telephone answering cover!

After an extremely long Winter, followed by an extremely wet Spring – Summer is finally here! If you’re planning a trip away this year to get to spend time outside of the office and relax, do you really want the annoyance of your phone ringing and disturbing your peace? If you were to divert your [...]

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Wonderful feedback!

“Finally thanks for providing a great service and all your help my patients often remark on how courteous and helpful our reception staff are and are often a little upset when they realise that your not here! Great service long may it continue!” – Podiatrist in Cleveland

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Starting Up A New Business

Starting up a new business can be daunting, trying to make sure everything goes smoothly as we,, as building up a client base can be stressful. Adding to that stress can be the telephone ringing, especially when tied up in another task or on another call. The effect on your business that missing a call [...]

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Best Reception to cover your overflow

Here at Best Reception, many of our clients use our service when they cannot answer their calls themselves. Whether they are on the other line, simply miss the call, or have too many calls coming in at once, Best Reception provides them with an overflow telephone answering service to help ensure that calls do not [...]

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Call Answering for Podiatrists

If you are a podiatrist, it can be tricky to be available to answer all of your calls that come in. Especially if you are a podiatrist running your own company, this can mean that it will not be cost effective to employ an in house receptionist to answer your calls. Particularly if like many [...]

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