Telephone Answering & Virtual Receptionist Services

We pride ourselves on providing the very best virtual reception and Best Reception's service is much more than a telephone answering service.

Category Archives: Best Receptionists

An insight into the people that make up The Best Reception’s team.

The role of a virtual receptionist- It’s trickier than it looks

A lot of people may be under the impression that the role of a virtual receptionist is a straight forward and simple one, myself included before I took on the role. However having worked as a virtual receptionist for the past few weeks, I have since realised that the role is not as straight forward [...]

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Client feedback

One of our clients currently trialling with us, who work with renewable energy, have come to us with some wonderful feedback today! They are “absolutely delighted with every aspect of the wonderful service” Well done to all of the virtual receptionists!

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Switchboard Services for Large Companies.

Using an outsourced switchboard has proved to be extremely beneficial for large companies within our clientele. We offer a cost effective yet professional service, whether being a centralised switchboard or an overflow for your existing team. Employing enough in-house receptionists to manage the high call volume a large company receives is extremely costly. But by [...]

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A day in the life of a virtual receptionist

Here at Best Reception there is much involved in the day to day life of a virtual receptionist. Although prompt answering of the phones is our main priority, we are also busy throughout the day with other admin work and various tasks to ensure the efficient management of the office. In the mornings, we have [...]

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Creating the right first impression.

We have all heard this warning…You never get a second chance to make a good first impression. This is why when you’re potential new clients call for the very first time, you need a positive, friendly and professional receptionist that will represent your company to the highest of standards. Many companies use an answering service [...]

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Top Tips for choosing a Telephone Answering Service

When choosing a telephone answering service there are many factors you should consider to help you find the best one for your company. Ask for a free trial, any respectable answering service will offer you a free no obligation trial. This will allow you to try out the service before making any commitment to sign [...]

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Benefits of a Telephone Answering Service.

Any business owner will agree that running a company can be very stressful and time consuming. By outsourcing your calls to us at Best Reception your day to day work load can be minimised, leaving your day less stressful. If you have a small business it can be hard to ensure every call is answered, [...]

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My First Week

After my first week working as a virtual receptionist, I have started to find my footing and have become more and more confident in my role. I have undergone further training by learning some of our clients with more difficult call handling. For example, I have been learning how we book appointments for one of our [...]

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Our Work Night Out!

The Best Reception team started their night… in the office! We have decided that every 3 months a group meeting is needed to reflect the previous months and to see where we can improve or change certain factors in the office and the way we work. Overall the meeting was a resounding success and we [...]

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Best Receptions Trip To Alton Towers!

Just as the weather was picking up we thought what a great idea it will be to get out of the office and spend some quality time together! At 6AM we started our 2 hour journey in the dreary rain- this was not the weather we were expecting, but this didn’t dampen out spirits, with [...]

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