Telephone Answering & Virtual Receptionist Services

We pride ourselves on providing the very best virtual reception and Best Reception's service is much more than a telephone answering service.

Category Archives: Best Receptionists

An insight into the people that make up The Best Reception’s team.

Fantastic feedback from a short-term cover client!

“Once again you have provided a level of service that I can become accustomed to! Feedback from patients whose calls you had taken reported excellent, helpful and thorough handling of their questions and concerns. Most had no idea that they were not talking to someone here in the clinic, and half expected to meet them [...]

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Top 10 reasons to outsource your reception

Maintains a constant professional appearance Having your calls answered by a professional and friendly receptionist really gives a great first impression to new enquiries; as well as providing existing clients with a sense of confidence that their calls are being dealt with efficiently. Your receptionists will always convey an exceptionally high standard of customer service, [...]

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More excellent feedback!

I would just like to say a big thank you to you all for:   1. Trying so hard to learn a new product 2.  being so polite to all my customers 3. making me feel confident that (the company) is being cared for 4. Passing on questions in such a clear fashion 5. Making the effort [...]

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Fantastic Feedback!

“Just to say again a huge thank you to all of you at Best Reception… you have completed yet again another amazing month… Crazy here.. not sure what I would have done without you all…” – Beauty Clinic in Surrey

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Maintaining a professional appearance

Running your own business requires a lot of things, but above all it requires a great deal of pride and professionalism in your work. As your company grows and expands around you and your work begins to pick up, you may find the high level of rapport and professionalism you were once able to maintain [...]

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Call Answering for Private Practices

The cost of losing out on new business can affect your company dramatically during these economic times, and an outsourced reception is one of the most efficient ways to help prevent this. If a new enquiry were to call your company and go through to an automated voicemail, what are the chances they would wait [...]

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Great client feedback!

“Cant imagine how you all do what you do…. I think you all are amazing… And I have had some great comments from people who were surprised you weren’t here when they arrived!”  -  Some fantastic feedback from a Beauty Salon in Surrey

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My first day as a Virtual Receptionist

I wasn’t sure what to expect as my first day at my new job as a Virtual Receptionist, I had worked in a very slightly similar environment before so a part of me imagined it would just be a matter of getting used to new clients, this was not the case, I have found that [...]

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Focus more time on your business- Cut out those irritating sales calls!

Running your own business requires a lot of time and hard work. Some days, nothing can seem more hard work than the annoying perseverance of unsolicited sales calls. No matter what size or category your business is, sales calls can be an unwanted interruption to the smooth running of any business day. If they go [...]

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It’s Not Always Convenient To Answer Your Phones

Hearing your phone ring at an inconvenient time is never a good thing. You are always wondering when you hear the phone ring off, who was that? Was it a new enquiry? Have I missed a new business opportunity? At Best Reception we can answer your calls for you to ensure that you do not [...]

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