Telephone Answering & Virtual Receptionist Services

We pride ourselves on providing the very best virtual reception and Best Reception's service is much more than a telephone answering service.

Category Archives: Message Taking Service

Benefits of a Telephone Answering Service.

Any business owner will agree that running a company can be very stressful and time consuming. By outsourcing your calls to us at Best Reception your day to day work load can be minimised, leaving your day less stressful. If you have a small business it can be hard to ensure every call is answered, [...]

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Telephone Answering for IT support Companies.

Here at Best reception, we have a large client base which consists of IT support companies. We offer a variety of services to all of these companies, from call answering right through to booking callouts and management of support issues.             For one of our clients, who are an IT support centre based in Essex, [...]

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More than just an answering service

Here at Best Reception many of our clients enjoy the benefits of our service being so much more than just a telephone answering service. An outsourced reception can help you effectively manage your time by relieving more of the day to day pressures of running a business as well as answering your calls.  Our call [...]

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My First Day as a Virtual Receptionist

In the role of a virtual receptionist, the first few days can be extremely daunting. Not only starting a new job, but every call you take is like working for a different company… One of the most vital aspects of my first day was being trained to the high standards expected of the company. To [...]

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A day at Best Reception

A day at Best Reception starts with the important duty of all the morning checks. Here we run line tests to ensure that there will be no chance of any disruption to your line. Likewise we send test messages and check our system to ensure that email and SMS messages are being sent to you [...]

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Telephone Answering

Trying to run a business and juggling all the main responsibilities can be stressful, so why not take a load of your mind and make sure your calls are being handled in the most professional yet friendly way possible. At Best Reception we ensure that all your calls will be answered quickly and efficiently, without [...]

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Osteopathic booking service

As an osteopath, whether you run an osteopathic practice, or are a sole trader, it is not always feasible or practical or answer your calls. Many of our osteopathic clients use our service to not only book appointments for them (either through remote access on our online diary system), but to also ensure that potential [...]

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Getting to know your small business

If you are currently running a small business you may find it hard to juggle all the tasks of running a successful company and dealing with new enquiries. This is where Best Reception can help, you can choose to simply divert your phones to us when you are too busy trying to do something else [...]

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Answering Your Calls – Keeping your script up to date

To give the illusion that we are a Front of house receptionist working solely for your company, we give you the opportunity to access a free online diary. Here you can add your daily activities for example meetings, phone calls or even lunch dates! All you need to do is block out the time that [...]

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Telephone Answering for Recycling Companies

One of our clients here at Best Reception run a recycling company. When new enquiries come through we obtain the address that the caller would like recycling to be collected from.  This helps saves our client time as they have all the details in front of them when they return the call and are able [...]

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