Telephone Answering & Virtual Receptionist Services

We pride ourselves on providing the very best virtual reception and Best Reception's service is much more than a telephone answering service.

Category Archives: Telephone Answering Service

Top Tips for choosing a Telephone Answering Service

When choosing a telephone answering service there are many factors you should consider to help you find the best one for your company. Ask for a free trial, any respectable answering service will offer you a free no obligation trial. This will allow you to try out the service before making any commitment to sign [...]

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Benefits of a Telephone Answering Service.

Any business owner will agree that running a company can be very stressful and time consuming. By outsourcing your calls to us at Best Reception your day to day work load can be minimised, leaving your day less stressful. If you have a small business it can be hard to ensure every call is answered, [...]

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My First Week

After my first week working as a virtual receptionist, I have started to find my footing and have become more and more confident in my role. I have undergone further training by learning some of our clients with more difficult call handling. For example, I have been learning how we book appointments for one of our [...]

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Case Study – Ordering Service

Here at Best Reception we can take orders from your callers by using online payment systems, your personal websites or by taking the details for you and sending them securely in two messages for safety. There is no need to use up you precious time taking orders, or paying an expensive sales team when Best [...]

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Telephone Answering for IT support Companies.

Here at Best reception, we have a large client base which consists of IT support companies. We offer a variety of services to all of these companies, from call answering right through to booking callouts and management of support issues.             For one of our clients, who are an IT support centre based in Essex, [...]

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More than just an answering service

Here at Best Reception many of our clients enjoy the benefits of our service being so much more than just a telephone answering service. An outsourced reception can help you effectively manage your time by relieving more of the day to day pressures of running a business as well as answering your calls.  Our call [...]

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My First Day as a Virtual Receptionist

In the role of a virtual receptionist, the first few days can be extremely daunting. Not only starting a new job, but every call you take is like working for a different company… One of the most vital aspects of my first day was being trained to the high standards expected of the company. To [...]

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A day at Best Reception

A day at Best Reception starts with the important duty of all the morning checks. Here we run line tests to ensure that there will be no chance of any disruption to your line. Likewise we send test messages and check our system to ensure that email and SMS messages are being sent to you [...]

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Holiday Cover

Don’t get the holiday blues over missed calls….. With our excellent call handling system no call needn’t go a miss. Whether you are an existing client or a new client, if you give us the dates you are away and how you would like us to handle your calls, you can relax in the sun [...]

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Getting to know your small business

If you are currently running a small business you may find it hard to juggle all the tasks of running a successful company and dealing with new enquiries. This is where Best Reception can help, you can choose to simply divert your phones to us when you are too busy trying to do something else [...]

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