Telephone Answering & Virtual Receptionist Services

We pride ourselves on providing the very best virtual reception and Best Reception's service is much more than a telephone answering service.

Category Archives: Appointment Booking & Diary Management

Telephone answering service to book call outs

Using a telephone answering service to book and organise call outs is a very popular service with many of our clients. They find that when they are on the road attending to a call out, it is not feasible to take other calls and book in clients themselves. It is also not cost effective to [...]

Also posted in Best Reception Updates, Message Taking Service, Outsourced Reception, Telephone Answering for Small Businesses, Telephone Answering Service, Virtual Reception | Tagged , , , , , , | Leave a comment

Telephone Answering for Health Centres

Within our large clientele at Best Reception we handle calls for a health centre, whilst the practitioners are busy with clients. This client utilises our services by having us take their bookings for new and existing clients for a variety of different treatments including osteopathy, chiropody, podiatry, acupuncture and homeopathic medicine, so they don’t have [...]

Also posted in Outsourced Reception, Telephone Answering Service | Leave a comment

Telephone answering for mechanics

Here at Best reception, we have a large clientele in various industrial sectors, and many of them need a bespoke service from us to meet the needs of their business. An example of this is one of our clients, who are a car mileage correction service based in Hertfordshire. For this client it is very [...]

Also posted in Message Taking Service, Telephone Answering Service, Virtual Reception | Leave a comment

My First Week

After my first week working as a virtual receptionist, I have started to find my footing and have become more and more confident in my role. I have undergone further training by learning some of our clients with more difficult call handling. For example, I have been learning how we book appointments for one of our [...]

Also posted in Best Receptionists, Outsourced Reception, Telephone Answering Service, Virtual Reception | Leave a comment

Answering Your Calls – Keeping your script up to date

To give the illusion that we are a Front of house receptionist working solely for your company, we give you the opportunity to access a free online diary. Here you can add your daily activities for example meetings, phone calls or even lunch dates! All you need to do is block out the time that [...]

Also posted in Best Reception Updates, Message Taking Service, Outsourced Reception, Switchboard Services, Telephone Answering Service, Virtual Reception | Tagged , , , , , , | Leave a comment

Accessing Your Free Online Diary

  Here at Best Reception we give you the option to access a free online diary to make sure we are up to date with all your daily movements. You can use this diary to update your movements, for example you can add meetings on there or times you will be out of the office. [...]

Also posted in Telephone Answering Service, Virtual Reception | Tagged , , , | Leave a comment

Telephone Answering Booking Service

A number of our clients have found using our booking service, to book and manage their appointments, invaluable to the running of their business. At Best Reception, we can offer you a tailor-made service to suit the requirements of your business! By using our booking service, you clients will form a great impression of your [...]

Also posted in Outsourced Reception, Telephone Answering Service, Virtual Reception | Tagged , , , , | Leave a comment

Telephone Answering service to take bookings

Using a telephone answering service to take bookings is something that can be extremely beneficial to your business. We have a wide range of clients, ranging from osteopathic clinics, cosmetic clinics and even alternative health clinics, that find a virtual booking service to work in the exactly the same way a full time receptionist would, [...]

Also posted in Client Case Studies, Outsourced Reception, Telephone Answering Service, Virtual Reception | Tagged , , , , | Leave a comment

Appointment Booking Service

Our clients who work in private practice range from Osteopaths to Hypnotherapists to Solicitors. There are countless professions where it is not possible to interrupt a treatment, meeting or session to answer the phone. So what are the alternatives to a receptionist being employed at your place of work to answer the phone when you [...]

Also posted in Outsourced Reception, Telephone Answering Service, Virtual Reception | Tagged , , , , | Leave a comment

Case study 7: Osteopathic booking service

One of our clients we book in patients for are an Osteopathic Clinic based in Surrey. We are able to access their diary system via a remote desktop connection which allows us to book in their patients. Many of their patients call up to book, cancel or move appointments. When this occurs we access the [...]

Also posted in Client Case Studies, Outsourced Reception, Telephone Answering Service, Virtual Reception | Tagged , , , , | Leave a comment