Telephone Answering & Virtual Receptionist Services

We pride ourselves on providing the very best virtual reception and Best Reception's service is much more than a telephone answering service.

Category Archives: Appointment Booking & Diary Management

Great Feedback from an Osteopath

“Dear Best Receptionists, I want to keep thanking you for answering my phone for me and for making bookings/changes/cancellations. I get good feedback from my patients about how friendly and helpful you are. It’s made such a difference to me having an electronic diary and remote receptionists to manage it for me.”

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Fantastic Feedback from an Osteopath

“I really appreciate the emails you send me and the quick responses to my queries. Best Reception is sooo much better than my previous reception service. Thank you girls.”   – Feedback from an Osteopathic Practice in West Sussex

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Feedback from a client currently trialling our service

“I’m extremely happy with how things are going so far! It is such a relief not to hear the phone ringing. I have both my landline and mobile phone directed through to you 24/7 and I feel like a weight has been lifted from my shoulders!”

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Fab Feedback!

“I have recently had some great feedback from my clients saying how great you guys are. The last month I have changed and rescheduled a lot of appointments. I would like to say thank you for making my company run so smoothly.”

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Friday Feedback

“I just wanted to tell you that one of my long term patients … who I saw yesterday asked me if I had changed reception services. She had called up to move her appointment last week and she says that she was greeted with real warmth on the phone, you were really helpful, and upbeat. [...]

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Ding dong merrily on high.. The many benefits of an outsourced reception over the Christmas period

 Hoorah, it’s officially December - Time to get the Christmas decorations down from the loft and stick that much loved Christmas compilation album on repeat! The excitement is growing day by day, but it’s not Christmas Day that’s in the back of everyone’s mind in the office – that place is reserved for the office Christmas [...]

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Call Answering for Photographers

Being a photographer can be vary demanding, and can mean that you spend a lot of time out of the office on location, in the studio, liaising with clients etc. If a call is missed, a large majority of callers will hang up when they hear an answering machine – how many of those will [...]

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More great client feedback!

“I would like to say thank you to the team, for providing such a fab service which really has helped my clinic run smoothly.” – Osteopathic Practice in Southend

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Fantastic feedback, way to go pink team!

“Out of 83 people I have surveyed in the past 6 weeks, 91% of people said they thought that the reservations  team were either good or excellent at handling the call. This is simply for the way your girls handled the call, I also asked the ease of actually making the appointment – which isn’t [...]

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Top 10 reasons to outsource your reception

Maintains a constant professional appearance Having your calls answered by a professional and friendly receptionist really gives a great first impression to new enquiries; as well as providing existing clients with a sense of confidence that their calls are being dealt with efficiently. Your receptionists will always convey an exceptionally high standard of customer service, [...]

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