Telephone Answering & Virtual Receptionist Services

We pride ourselves on providing the very best virtual reception and Best Reception's service is much more than a telephone answering service.

Category Archives: Client Case Studies

Telephone Answering for IT support Companies.

Here at Best reception, we have a large client base which consists of IT support companies. We offer a variety of services to all of these companies, from call answering right through to booking callouts and management of support issues.             For one of our clients, who are an IT support centre based in Essex, [...]

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Telephone Answering For Restaurants

If you have your own restaurant you may find that answering calls whilst serving customers or attending to their needs may be difficult. Not only this but potential customers looking to book a table may be greeted with an engaged tone rather that a friendly voice who can help which could put them off. Here [...]

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Osteopathic booking service

As an osteopath, whether you run an osteopathic practice, or are a sole trader, it is not always feasible or practical or answer your calls. Many of our osteopathic clients use our service to not only book appointments for them (either through remote access on our online diary system), but to also ensure that potential [...]

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Telephone Answering for Recycling Companies

One of our clients here at Best Reception run a recycling company. When new enquiries come through we obtain the address that the caller would like recycling to be collected from.  This helps saves our client time as they have all the details in front of them when they return the call and are able [...]

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Message Taking Service

Most callers will hang up when they hear an answering machine, how many of those will end up calling back another time? The percentage is not high! Say they were a potential new enquiry; they may well end up calling the next company on the list. With this is mind can you afford to miss [...]

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Telephone Answering for Cleaning Companies

Telephone Answering for Cleaning Companies If you run a small cleaning company have you thought about what happens to the calls you miss when you are cleaning on client sites? What happens if the calls that you miss are new enquiries? By using Best Reception as your telephone answering service you can avoid losing such [...]

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Call Answering for Law Firms

Our Virtual Reception Service has become very popular with a number of Law Firms. One of our clients are a solicitor firm based in London where they have two separate offices. With our system we are able to connect any caller to either one of the offices. This is very helpful as each office have [...]

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Telephone Answering For Recruitment Companies

One of our clients focus on Finance and H.R recruitment, they find our Reception Service useful to help them deal with their workload. When a new candidate joins we can take all their details including information on what job roles they are looking for. Not only do we handle all the incoming calls for them [...]

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Telephone Answering for IT Companies

Here at Best reception, we have a large client based working within the IT Industry. Because of this, all of our virtual receptionists have a vast amount of experience handling calls for many different IT support companies.  One of our clients are based in Hertfordshire, they are an IT support company. To handle their calls [...]

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Case study 14: Overflow Reception

For one of our clients, who are a fully established hairdressers, based in London, we act as an overflow service for their in house receptionist. When their receptionist is busy on a call, or with a client, their lines are diverted to us ensuring that no call goes unmissed.  If callers would like to book [...]

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