Telephone Answering & Virtual Receptionist Services

We pride ourselves on providing the very best virtual reception and Best Reception's service is much more than a telephone answering service.

Category Archives: Client Case Studies

Call answering for short term loan providers

Due to the current economic climate short time loan providers have become increasingly popular. As an industry, short term loan providers have experienced a sharp rise in demand, which is why our telephone answering service can help you cope with this demand.  Best Reception can provide you with a seamless answering service, which has helped [...]

Also posted in Best Reception Updates, Message Taking Service, Outsourced Reception, Telephone Answering Service, Virtual Reception | Tagged , , , , , , , | Leave a comment

Case Study – Call Answering for Photographers

Here at Best Reception, amongst our diverse range of clientele we have photographers. They find it very beneficial to use our call answering service as they may be unable to answer the phone whilst on photo shoots or while they are with clients. If you yourself are a photographer and are struggling to juggle current [...]

Posted in Client Case Studies | Leave a comment

Call Handling for Recruitment Companies.

 A client of ours specialising in Recruitment inShropshirefind it particularly beneficial using Best Reception to answer their calls. They find that using our answering service makes their small office appear larger and helps save time as we screen out any unnecessary sales calls that may interrupt them needlessly whilst working or with clients.  When it [...]

Also posted in Message Taking Service, Switchboard Services, Telephone Answering Service, Virtual Reception | Leave a comment

Independent Driving Instructor

Being an independent driving instructor in particular is a profession that can take you away fromyour phones. You will spend most of your working day out on the road, with your existing clients on driving lessons. This is why we have a large client base in this industry, as we provide a solution to ensure [...]

Also posted in Appointment Booking & Diary Management | Leave a comment

Telephone Answering for photographers

Here at Best reception, we have a large variety of clients that are in the photography industry, all of which find our telephone answering service extremely beneficial to the running of their companies. Being a photographer these days is a very competitive industry, as there are many freelance photographers and companies to compete with. This [...]

Also posted in Best Reception Updates, Order taking service, Outsourced Reception, Virtual Reception | Tagged , , , , , | Leave a comment

Telephone Answering Service to take orders

Here at Best Reception many of our clients use our telephone answering service as an order line, to process orders for their customers. There are many ways in which we can do this, for example, we can use online payment systems (i.e sagepay), a personal websites checkout or we can just send you order information [...]

Also posted in Message Taking Service, Order taking service, Outsourced Reception, Virtual Reception | Tagged , , , , , , | Leave a comment

Call Answering for Accountants

At Best Reception we have many clients who are accountants, whether they are small family run businesses, sole traders or large corporate businesses, we are here to handle their calls. For instance smaller family run businesses or sole traders may not have a need for a front house Receptionist, for example they may not have [...]

Also posted in Virtual Reception | Tagged | Leave a comment

Case Study – Nursing Homes

One of our clients, who run a nursing home is Sussex, use our telephone answering service to handle a large volume of calls whilst they are busy with the day to day running of the home. They found that between looking after the residents, keeping up with paperwork and organising staff rotas, they were not [...]

Also posted in Outsourced Reception, Telephone Answering Service, Virtual Reception | Tagged | Leave a comment

Case Study for customer service help line

For one of our clients, who are children’s bike accessory distributors, we use information provided to act as a customer service helpdesk, answering potential customer questions and queries. This is a valuable service to a lot of our clients as it means they can spend more time running their business while we answer the frequently [...]

Posted in Client Case Studies | Leave a comment

Case Study – Ordering Service

Here at Best Reception we can take orders from your callers by using online payment systems, your personal websites or by taking the details for you and sending them securely in two messages for safety. There is no need to use up you precious time taking orders, or paying an expensive sales team when Best [...]

Also posted in Order taking service, Outsourced Reception, Telephone Answering Service | Tagged , | Leave a comment