Telephone Answering & Virtual Receptionist Services

We pride ourselves on providing the very best virtual reception and Best Reception's service is much more than a telephone answering service.

Category Archives: Outsourced Reception

Taking time for yourself

In any line of business, it is not only vital for a successful business but also for your personal wellbeing that you find time for yourself. Many business owners or managers can be consumed by the day to day running of a business, and all too often feel the stress and strain as a result [...]

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Telephone Answering Service to take orders

Here at Best Reception many of our clients use our telephone answering service as an order line, to process orders for their customers. There are many ways in which we can do this, for example, we can use online payment systems (i.e sagepay), a personal websites checkout or we can just send you order information [...]

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Sourcing your very own Telephone Number

As well as handling your calls in a professional, efficient and cost effective way Best Reception can also provide you help in choosing your business telephone number. If you are just starting your own business you may be finding it difficult knowing how to get a good deal on a telephone number or even where [...]

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Out of hours calls

Have you ever thought about what happens to your calls after office hours. Best Reception have a number of solutions that will help to suit your needs. We can offer to set up a voicemail service with your very own unique greeting. We can then even listen to your voice messages the next morning and [...]

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New Opening Hours!

As Best Reception are growing and our clients are covering a whole different category of businesses, we have decided the best way to deal with the demand and to appeal to more companies is to increase our opening hours. To offer an even better service to our existing clients and invite new companies to Best [...]

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Case Study – Nursing Homes

One of our clients, who run a nursing home is Sussex, use our telephone answering service to handle a large volume of calls whilst they are busy with the day to day running of the home. They found that between looking after the residents, keeping up with paperwork and organising staff rotas, they were not [...]

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Top Tips for choosing a Telephone Answering Service

When choosing a telephone answering service there are many factors you should consider to help you find the best one for your company. Ask for a free trial, any respectable answering service will offer you a free no obligation trial. This will allow you to try out the service before making any commitment to sign [...]

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Benefits of a Telephone Answering Service.

Any business owner will agree that running a company can be very stressful and time consuming. By outsourcing your calls to us at Best Reception your day to day work load can be minimised, leaving your day less stressful. If you have a small business it can be hard to ensure every call is answered, [...]

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My First Week

After my first week working as a virtual receptionist, I have started to find my footing and have become more and more confident in my role. I have undergone further training by learning some of our clients with more difficult call handling. For example, I have been learning how we book appointments for one of our [...]

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Case Study – Ordering Service

Here at Best Reception we can take orders from your callers by using online payment systems, your personal websites or by taking the details for you and sending them securely in two messages for safety. There is no need to use up you precious time taking orders, or paying an expensive sales team when Best [...]

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