Telephone Answering & Virtual Receptionist Services

We pride ourselves on providing the very best virtual reception and Best Reception's service is much more than a telephone answering service.

Category Archives: Outsourced Reception

Great Feedback from an Osteopath

“Dear Best Receptionists, I want to keep thanking you for answering my phone for me and for making bookings/changes/cancellations. I get good feedback from my patients about how friendly and helpful you are. It’s made such a difference to me having an electronic diary and remote receptionists to manage it for me.”

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Fantastic Feedback from an Osteopath

“I really appreciate the emails you send me and the quick responses to my queries. Best Reception is sooo much better than my previous reception service. Thank you girls.”   – Feedback from an Osteopathic Practice in West Sussex

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Feedback from a client currently trialling our service

“I’m extremely happy with how things are going so far! It is such a relief not to hear the phone ringing. I have both my landline and mobile phone directed through to you 24/7 and I feel like a weight has been lifted from my shoulders!”

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Fab Feedback!

“I have recently had some great feedback from my clients saying how great you guys are. The last month I have changed and rescheduled a lot of appointments. I would like to say thank you for making my company run so smoothly.”

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Friday Feedback!

“Is always a pleasure to deal with you – I like your honest, no pretence approach. Shame we didn’t find your company previously.”   – Chiropractic Clinic in Chesterfield

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Kind words from a long-term Client

Today, a client of ours recommended us to another business who were looking to outsourced their reception. He copied us in on the email he sent and it really was too good not to share! “I would like to Introduce you to Best Reception who have been my call answering service for the last five [...]

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Friday Feedback

“I just wanted to tell you that one of my long term patients … who I saw yesterday asked me if I had changed reception services. She had called up to move her appointment last week and she says that she was greeted with real warmth on the phone, you were really helpful, and upbeat. [...]

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Ding dong merrily on high.. The many benefits of an outsourced reception over the Christmas period

 Hoorah, it’s officially December - Time to get the Christmas decorations down from the loft and stick that much loved Christmas compilation album on repeat! The excitement is growing day by day, but it’s not Christmas Day that’s in the back of everyone’s mind in the office – that place is reserved for the office Christmas [...]

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Benefits of a Telephone Answering Service for the Food Industry

The food industry is a very diverse and extensive sector; the ever-growing demand of food suppliers and manufacturers has given the retail element of the division strong growth within the consumer market. Restaurant chains are renowned for providing casual and fine dining experiences exploring a range of cuisine throughout the industry sector. Whether your business [...]

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The importance of outstanding customer service within a telephone answering service

 Providing a service that is so integral to the successful running of our client’s businesses, we fully understand the importance of exceptional customer service. Your Best Reception team will do our utmost to ensure that, no matter what the situation, every call is ended on a positive note and that the caller is far beyond [...]

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