Telephone Answering & Virtual Receptionist Services

We pride ourselves on providing the very best virtual reception and Best Reception's service is much more than a telephone answering service.

Author Archives: andy

Happy new year!

All of the virtual receptionists would like to wish all of our clients a very happy new year!! May 2011 be a good year for all!

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Client feedback

We have had some more fantastic client feedback, from one of our clients who are an IT support company. Sending their Christmas wishes to all the team, they have also thanked all of the receptionists for “making us look good all year round” Well done to all!

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Telephone cover over Christmas

A telephone answering service over the Christmas period could help you get that well deserved break over the festive season – without being costly to your business! Whether you would like an outsourced reception to merely inform your callers that the office is closed, or you would like to keep business running, best reception can [...]

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Telephone cover on snow days

What happens to your business if you cannot make it into the office?  This is a question that many businesses have had to address due to recent weather conditions. Can you afford to lose business when unexpected circumstances arise? An outsourced reception can provide just the answer for your business.  Whether you need us to [...]

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Client feedback..

Well done again to all of the virtual receptionists for some more great feedback received today! One of our clients, who are an IT Solutions company,  have fed back to us that a number of their clients have commented on how “friendly and polite” their receptionist is. Well done all!

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Case study 14: Overflow Reception

For one of our clients, who are a fully established hairdressers, based in London, we act as an overflow service for their in house receptionist. When their receptionist is busy on a call, or with a client, their lines are diverted to us ensuring that no call goes unmissed.  If callers would like to book [...]

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Case study 13: Outsourced switchboard service

An example of the benefits of an outsourced switchboard can be seen with one of our clients, who are a large metal supplier. Their company is made up of number of different departments, such as accounts, sales, dispatch, and goods in.  Within these departments, they have a large work force, totaling over 80 employees. As [...]

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Client visit

We had one of our  clients, who runs an IT support service in the South-West of England, come in to visit the office yesterday. He commented that it was a nice insight into how our telephone answering system works. He also commented that his clients love his receptionists, saying that he could not think of [...]

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Get your small business off to the best start..

When setting up your own business, it is very important to create the perfect first impression, to not only attract the necessary client base, but to also set your business off on the right track to success.  When building the foundations of your business, and working to develop a rapport with your clients, a telephone [...]

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Welcome back Sarah!

We have had one of our virtual receptionists return from her maternity leave today! Welcome back!!

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