Telephone Answering & Virtual Receptionist Services

We pride ourselves on providing the very best virtual reception and Best Reception's service is much more than a telephone answering service.

Author Archives: christy

Kind words from a long-term Client

Today, a client of ours recommended us to another business who were looking to outsourced their reception. He copied us in on the email he sent and it really was too good not to share! “I would like to Introduce you to Best Reception who have been my call answering service for the last five [...]

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Friday Feedback

“I just wanted to tell you that one of my long term patients … who I saw yesterday asked me if I had changed reception services. She had called up to move her appointment last week and she says that she was greeted with real warmth on the phone, you were really helpful, and upbeat. [...]

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More great positive feedback

One driving school in Scotland is currently taking advantage of our 2 week free trial – their MD dropped us a line today to let us know – “There is nothing I can fault with Best Reception. Customer Service, Communication, Friendliness… have all been flawless and to not have a pile of calls to listen [...]

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Ding dong merrily on high.. The many benefits of an outsourced reception over the Christmas period

 Hoorah, it’s officially December - Time to get the Christmas decorations down from the loft and stick that much loved Christmas compilation album on repeat! The excitement is growing day by day, but it’s not Christmas Day that’s in the back of everyone’s mind in the office – that place is reserved for the office Christmas [...]

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Benefits of a Telephone Answering Service for the Food Industry

The food industry is a very diverse and extensive sector; the ever-growing demand of food suppliers and manufacturers has given the retail element of the division strong growth within the consumer market. Restaurant chains are renowned for providing casual and fine dining experiences exploring a range of cuisine throughout the industry sector. Whether your business [...]

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The importance of outstanding customer service within a telephone answering service

 Providing a service that is so integral to the successful running of our client’s businesses, we fully understand the importance of exceptional customer service. Your Best Reception team will do our utmost to ensure that, no matter what the situation, every call is ended on a positive note and that the caller is far beyond [...]

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Great Feedback

Just what we love to hear midweek – Some more fantastic feedback, this time from a newer client of ours: “The team are wonderful, always very nice to speak with and very helpful -the messages we receive are all clear and spot on!” – Keep it up girls!

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Order Taking Services – Why outsourcing is the way to go..

In the world that we live in today we can virtually order any item we want, for whenever we want it. These orders can be posted from the next town or shipped half way across the world, and still be with you within a matter of days! But if, like so many of us, you [...]

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Fantastic Friday Feedback!

It’s always great to hear positive things about our service from our clients, so when an Orthotist in London emailed us today to say – “We’ve had lovely feedback from (our) clients and we really appreciate the friendly, personal service that the team offer. Please thank them for a great service.”  - we just HAD [...]

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Great feedback from a newer client of ours

“You’re all doing brilliantly with the calls, and we’re getting some great feedback.  We really appreciate all you’ve done.  We’ve used a few call handling companies, and believe me, there are few that compare.”      -      Professional Will Writing Company, Manchester

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