Telephone Answering & Virtual Receptionist Services

We pride ourselves on providing the very best virtual reception and Best Reception's service is much more than a telephone answering service.

Author Archives: christy

Great feedback from a newer client of ours

By christy | Published: November 15, 2012

“You’re all doing brilliantly with the calls, and we’re getting some great feedback. We really appreciate all you’ve done. We’ve used a few call handling companies, and believe me, there are few that compare.” - Professional Will Writing Company, Manchester

Posted in Best Reception Updates, Client Feedback, Testimonials | Tagged Appointment booking and Diary Management, Call Answering, Call Answering Service, Client Feedback, Customer Service, Outsourced Reception, professional, Professional Call Handling, Telephone Answering Service, Testimonials, Virtual reception | Leave a comment

More great client feedback!

By christy | Published: November 5, 2012

“I would like to say thank you to the team, for providing such a fab service which really has helped my clinic run smoothly.” – Osteopathic Practice in Southend

Posted in Appointment Booking & Diary Management, Client Feedback, Testimonials | Tagged Appointment booking and Diary Management, Best Reception, Call Answering Service, Client Feedback, Message Taking Service, Osteopathic practices, osteopaths, Outsourced Reception, Telephone answering, Telephone Answering Service, Virtual reception | Leave a comment

More great feedback!

By christy | Published: November 1, 2012

“Thank you very much, we don’t get very many calls but your excellent service has made our lives a lot easier.” - IT Software Consultants, London

Posted in Client Feedback, Testimonials | Tagged Call Answering, Call Answering Service, Client Feedback, Customer Service, Outsourced Reception, Telephone Answering Service, Testimonials, Virtual reception | Leave a comment

Feedback from a long-term client of ours

By christy | Published: November 1, 2012

“Can I just add I have found your girls who answer our calls very uplifting and helpful.” Fantastic feedback, well done girls!

Posted in Client Feedback, Testimonials | Leave a comment

Fantastic feedback from a short-term cover client!

By christy | Published: October 8, 2012

“Once again you have provided a level of service that I can become accustomed to! Feedback from patients whose calls you had taken reported excellent, helpful and thorough handling of their questions and concerns. Most had no idea that they were not talking to someone here in the clinic, and half expected to meet them [...]

Posted in Best Receptionists, Client Feedback, Testimonials | Tagged Appointment booking and Diary Management, Best Reception, Call Answering, Call Answering Service, Client Feedback, cover, Holiday cover Answering service, private practices, Short term Answering service, Telephone Answering Service, Virtual reception | Leave a comment

Fantastic feedback, way to go pink team!

By christy | Published: September 28, 2012

“Out of 83 people I have surveyed in the past 6 weeks, 91% of people said they thought that the reservations team were either good or excellent at handling the call. This is simply for the way your girls handled the call, I also asked the ease of actually making the appointment – which isn’t [...]

Posted in Appointment Booking & Diary Management, Best Reception Updates, Client Feedback, Testimonials | Tagged Appointment booking and Diary Management, Best Reception, Call Answering, Call Answering Service, Client Feedback, Our Clients, Outsourced Reception, Telephone Answering Service, Virtual reception | Leave a comment

Top 10 reasons to outsource your reception

By christy | Published: September 11, 2012

Maintains a constant professional appearance Having your calls answered by a professional and friendly receptionist really gives a great first impression to new enquiries; as well as providing existing clients with a sense of confidence that their calls are being dealt with efficiently. Your receptionists will always convey an exceptionally high standard of customer service, [...]

Posted in Admin Support, Appointment Booking & Diary Management, Best Receptionists, Free Trial, Holidays, Message Taking Service, Order taking service, Outsourced Reception, Telephone Answering for Small Businesses, Telephone Answering Service, Virtual Reception | Tagged Admin Services, Appointment booking and Diary Management, Best Reception, Call Answering, Call Answering Service, Christy's Blog, Client Feedback, Customer Service, Message taking, Message Taking Service, Overflow Service, Switchboard Service, Telephone Answering Service, Virtual reception | Leave a comment

More excellent feedback!

By christy | Published: August 2, 2012

I would just like to say a big thank you to you all for: 1. Trying so hard to learn a new product 2. being so polite to all my customers 3. making me feel confident that (the company) is being cared for 4. Passing on questions in such a clear fashion 5. Making the effort [...]

Posted in Admin Support, Best Receptionists, Message Taking Service, Outsourced Reception, Telephone Answering for Small Businesses, Telephone Answering Service, Virtual Reception, Virtual Reception Services For Outbound Calls | Tagged Best Reception, Call Answering, Christy's Blog, Client Feedback, Customer Service, Outsourced Reception, Small Business, Support Line, Telephone Advice, Telephone Answering Service, Virtual reception | Leave a comment

Fantastic Feedback from a Short Term Cover Client!

By christy | Published: July 6, 2012

“I am pleased to say the telephone service you provided last week for us seems to have gone very well with no complaints at all from this end. As far as am aware all calls were answered perfectly and all within the co. got their messages where applicable. Thanks for the excellent service and for [...]

Posted in Holidays, Message Taking Service, Outsourced Reception, Telephone Answering Service, Virtual Reception, Virtual Reception Services For Outbound Calls | Tagged cover, Holiday cover Answering service, Short term Answering service, Telephone Answering Service, Virtual reception | Leave a comment

Fantastic Feedback!

By christy | Published: June 21, 2012

“Just to say again a huge thank you to all of you at Best Reception… you have completed yet again another amazing month… Crazy here.. not sure what I would have done without you all…” – Beauty Clinic in Surrey

Posted in Appointment Booking & Diary Management, Best Receptionists, Message Taking Service, Outsourced Reception | Tagged Appointment booking and Diary Management, Beauty Salons, Best Reception, Call Answering, Call answering for Beauty Salons, Client Feedback, Small Business, Telephone Answering Service, Virtual reception | Leave a comment

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